Customer service is prompt and really helpfull I reached out chat service, and in one minute, I met RP CS Stephen on the chat. Stephen was very helpful and solved my issue (not able to receive call) in just a few minutes. It was really an outstanding experience!

Stephen did a great job … Stephen did a great job of getting my phone activated. He was very patient and treated me like an intelligent person. We had a great support conversation. Very friendly.

Seamless Transition to Red Pocket from Spectrum Mobile Easy chat session with Red Pocket CS to select the right plan for my second phone and how it was going to be integrated with my existing account with Red Pocket. CS knew what they were talking about and I got the chat transcript in order to follow the instructions. Ordered the SIM which was sent quickly. It was an absolutely seamless transition!

US Support !!!! Good pricing, choice of network, and especially, US based chat support! Now, bring phone support back to the US as well for a perfect trifecta!

Very supportive customer live chat… Very supportive customer live chat team. Smooth process. Only few time you have issue connecting the live chat but if you connected they help until your issue get resolved. I connected to RP CS Jennie she is Great!