Horrible customer security I tried to sign up for Red Pocket but they put my sign up on hold. They sent me a link that wanted me to give some third party access to my current phone to verify my identity and called it a security measure. I don't know how give access to my phone could possibly be considered security...

Great all around services Great all around services

Fantastic Support Just wanted to say thank you to RP CS Stephen for the fantastic assistance today. We forgot to renew our annual plan on one of our phones and he was able to restore the phone line (re-port the number) and activate a quick 1Month plan to get things moving again! Fantastic support! Thank you Stephen!

Seamless Transition to Red Pocket from Spectrum Mobile Easy chat session with Red Pocket CS to select the right plan for my second phone and how it was going to be integrated with my existing account with Red Pocket. CS knew what they were talking about and I got the chat transcript in order to follow the instructions. Ordered the SIM which was sent quickly. It was an absolutely seamless transition!

Red Pocket Mobile is second to none in every way!!! Red Pocket Mobile is the best MVNO I've ever used. Not only do they offer service from all 3 major carriers, but they make switching between them very easy. Their pricing is excellent but what really stands out to me is the quality of their customer service. Even if problems arise, which in wireless is a given, they are knowledgeable and very quick to set things right. If I have an issue, which isn't often, I don't dread calling them up like I do with most companies. You can understand them and they are very kind and get to you quickly. They don't leave you holding for an hour like some companies do. I love this company and would recommend them to anyone who needs great wireless service. And by the way, the actual service is just as good as the carrier you choose to use, whether that be AT&T, T-Mobile, or Verizon. Why would you pay more to be directly connected with an MNO? Thank you so much Red Pocket! I'm a life long customer!