Red Pocket Customer Service = 5+ Stars!! Red Pocket customer service is on top of issues; I had contacted them multiple times prior to switching from another MVNO that costs $20.00 for only cell service [Data was $10.00/GB additional (Taxes and fees added on top of all that)]. My multiple contacts with Red Pocket customer service was over a period of time, from late 2023 and into early 2024 versus a once and done issue.

Customer service is prompt and really helpfull I reached out chat service, and in one minute, I met RP CS Stephen on the chat. Stephen was very helpful and solved my issue (not able to receive call) in just a few minutes. It was really an outstanding experience!

Great Value! The quality and services (voice, data, sms and support) for price are such a great value. I recommend to anyone looking to save money and still experience quality service.

Great Service, Great Price, Awesome Quality! I really like the service. I like how the coverage is very good, the signal quality, the 5G+ speed that not every prepaid cell phone provider offers, the prices are very good. I travel a lot to Mexico and Canada and I like that I can buy roaming packages and additional data!

Seamless Transition to Red Pocket from Spectrum Mobile Easy chat session with Red Pocket CS to select the right plan for my second phone and how it was going to be integrated with my existing account with Red Pocket. CS knew what they were talking about and I got the chat transcript in order to follow the instructions. Ordered the SIM which was sent quickly. It was an absolutely seamless transition!