Red Pocket Customer Service = 5+ Stars!! Red Pocket customer service is on top of issues; I had contacted them multiple times prior to switching from another MVNO that costs $20.00 for only cell service [Data was $10.00/GB additional (Taxes and fees added on top of all that)]. My multiple contacts with Red Pocket customer service was over a period of time, from late 2023 and into early 2024 versus a once and done issue.

Red Pocket is a great choice! Red Pocket has amazing customer service! Their plans are good and if you need to, you can pay in advance for another month or more. It helps out a lot for low income people like me.

Great Value! The quality and services (voice, data, sms and support) for price are such a great value. I recommend to anyone looking to save money and still experience quality service.

Horrible horrible horrible asked for… Horrible horrible horrible asked for refund instruction no reply. Phone never could out or incoming connections. Says Call Ended right after dialing.

Stephen did a great job … Stephen did a great job of getting my phone activated. He was very patient and treated me like an intelligent person. We had a great support conversation. Very friendly.