Very supportive customer live chat… Very supportive customer live chat team. Smooth process. Only few time you have issue connecting the live chat but if you connected they help until your issue get resolved. I connected to RP CS Jennie she is Great!

Fantastic Support Just wanted to say thank you to RP CS Stephen for the fantastic assistance today. We forgot to renew our annual plan on one of our phones and he was able to restore the phone line (re-port the number) and activate a quick 1Month plan to get things moving again! Fantastic support! Thank you Stephen!

Customer service is prompt and really helpfull I reached out chat service, and in one minute, I met RP CS Stephen on the chat. Stephen was very helpful and solved my issue (not able to receive call) in just a few minutes. It was really an outstanding experience!

Red Pocket Customer Service = 5+ Stars!! Red Pocket customer service is on top of issues; I had contacted them multiple times prior to switching from another MVNO that costs $20.00 for only cell service [Data was $10.00/GB additional (Taxes and fees added on top of all that)]. My multiple contacts with Red Pocket customer service was over a period of time, from late 2023 and into early 2024 versus a once and done issue.

Pleasantly Surprised I was very skeptical at first, switching from a major carrier to RP. However, I have been very pleasantly surprised with just about everything, including dealing with customer service. I have not travelled much, so I'm not sure how that part will stand up, but around town, it has been superb service.