Red Pocket Customer Service = 5+ Stars!! Red Pocket customer service is on top of issues; I had contacted them multiple times prior to switching from another MVNO that costs $20.00 for only cell service [Data was $10.00/GB additional (Taxes and fees added on top of all that)]. My multiple contacts with Red Pocket customer service was over a period of time, from late 2023 and into early 2024 versus a once and done issue.

Stephen did a great job … Stephen did a great job of getting my phone activated. He was very patient and treated me like an intelligent person. We had a great support conversation. Very friendly.

everything went great everything went great. RP CS Stephen was very professional and friendly at same time.

US Support !!!! Good pricing, choice of network, and especially, US based chat support! Now, bring phone support back to the US as well for a perfect trifecta!

Seamless Transition to Red Pocket from Spectrum Mobile Easy chat session with Red Pocket CS to select the right plan for my second phone and how it was going to be integrated with my existing account with Red Pocket. CS knew what they were talking about and I got the chat transcript in order to follow the instructions. Ordered the SIM which was sent quickly. It was an absolutely seamless transition!