Very supportive customer live chat… Very supportive customer live chat team. Smooth process. Only few time you have issue connecting the live chat but if you connected they help until your issue get resolved. I connected to RP CS Jennie she is Great!

Stephen did a great job … Stephen did a great job of getting my phone activated. He was very patient and treated me like an intelligent person. We had a great support conversation. Very friendly.

The Customer service rep Ronald (emp ID… The Customer service rep Ronald (emp ID - 1498) was awesome, could solve my esim download issue easily, before him all the reps tried but could not help and hold the call on music for long. Hats off to Ronald, keep up the good job , he is more helpful and customer oriented.

Seamless Transition to Red Pocket from Spectrum Mobile Easy chat session with Red Pocket CS to select the right plan for my second phone and how it was going to be integrated with my existing account with Red Pocket. CS knew what they were talking about and I got the chat transcript in order to follow the instructions. Ordered the SIM which was sent quickly. It was an absolutely seamless transition!

Great Service, Great Price, Awesome Quality! I really like the service. I like how the coverage is very good, the signal quality, the 5G+ speed that not every prepaid cell phone provider offers, the prices are very good. I travel a lot to Mexico and Canada and I like that I can buy roaming packages and additional data!