support dont help or care I will never buy from IK multimedia again. I have begged for support for 6 days and nothing. Except asking for screen shots and no remedies they barelyr respond then they don't know how to fix anything. ASIo settings don't work screen wont maximize and support ignores you, I would give less than 1 star don't spend any money with them I will cancel mine immediately, I really wanted this software so disappointed I don't want the software but they wont work with me help me at all. I'm going to garageband instead recommend all do the same. I'm very angry and very disappointed

I recently purchased IK Multimedia's Amplitube 5 MAX and iRig HD X I recently purchased IK Multimedia's Amplitube 5 MAX to up my guitar practice and playing skills. I also purchase and iRig HD X to act as the interface between my guitars and computer. I had a little difficulty downloading the drivers for my iRig HD X interface so I contacted IK Multimedia customer support. Jason at tech support was able to quickly figure out the problem and get me up and running. Jason and I corresponded back and forth and each time he was patient, polite and very professional. Thanks Jason, you rock my man. If you are thinking about a interface to help you create your favorite music. Amplitube 5 MAX is an intuitive software suite with 100's of features that are sure to help anyone wishing to create their own music reach their goal.

Professional service Good and fast customer service. They are helpful and they do everything to find the best solution.

IOS issue resolved The technician helped provide a solution to the issue I experienced, while it was IOS related. They were spot on and timely with their response. Many thanks! Mark D.

First Class Support First Class Support - I had an issue with Pianoverse (my fault) and it took a good while and a lot of tenacity on the part of IK Multimedia support (shout out to Jason W) to sort it out. Umpteen emails later and them putting up with my grumbling, we have a solution. Thnkas guys for sticking with me and not giving up on me! Oh and Speaking as a former Professional Pianist - Pianoverse is UNBELIEVABLY Good.