Tech support with teeth I use AmpliTube 5 every day. I've been playing guitar since the 60's so I have a lifetime of experience with the analog versions of the gear. I recently encountered a couple of issues that were impacting my work flow that I just couldn't navigate by myself. I contacted tech support this morning and they promptly responded. It took twelve messages back and forth. They were fabulous and they got everything straightened out very quickly. Making great gear is important and keeping it up and running smoothly so the focus stays on music production is essential. IK Multimedia has been a game changer for me. Real tools for real artists.

IK Multimedia makes the best guitar amp sims and gives excellent support! IK Multimedia makes a killer product and provides excellent support! I've tried almost 100 guitar amp/cabinet sim combinations and they have the best sounding ones on the market by far with tons of awesome pedals to choose from too. You'll have no problem finding a sound that's right for you. Their support team is excellent too. I had what turned out to be a minor with the software that was preventing me from using it properly (the wrong search filter was turned on), and they were super quick to respond and help me fix it in just a couple of email exchanges.

I recently purchased IK Multimedia's Amplitube 5 MAX and iRig HD X I recently purchased IK Multimedia's Amplitube 5 MAX to up my guitar practice and playing skills. I also purchase and iRig HD X to act as the interface between my guitars and computer. I had a little difficulty downloading the drivers for my iRig HD X interface so I contacted IK Multimedia customer support. Jason at tech support was able to quickly figure out the problem and get me up and running. Jason and I corresponded back and forth and each time he was patient, polite and very professional. Thanks Jason, you rock my man. If you are thinking about a interface to help you create your favorite music. Amplitube 5 MAX is an intuitive software suite with 100's of features that are sure to help anyone wishing to create their own music reach their goal.

I purchased a used Tonex Pedal from IK… I purchased a used Tonex Pedal from IK Multimedia through Amazon, only to find I required a serial # to unlock and register the pedal. Literally, overnight Jason and his team at IK supported my request. Great customer service and the pedal sounds awesome.

First Class Support First Class Support - I had an issue with Pianoverse (my fault) and it took a good while and a lot of tenacity on the part of IK Multimedia support (shout out to Jason W) to sort it out. Umpteen emails later and them putting up with my grumbling, we have a solution. Thnkas guys for sticking with me and not giving up on me! Oh and Speaking as a former Professional Pianist - Pianoverse is UNBELIEVABLY Good.