I wish there was a fail safe for when… I wish there was a fail safe for when one of my hostesses taps the check button instead of the message button (to notify guest there table is ready). I know you can recall a person from the recent category but if they don't remember the name of the party they accidentally bumped it can be really difficult. If, when a table is bumped having never been paged there were a pop-up that said "This table has yet to be called, are you sure you want to bump (or your term) them?" it would fix the problem.

Overall functionality of the program is… Overall functionality of the program is good, only thing and would suggest is that it would be much easier to have a number keypad pop up while inputting the guest phone number, Lwhile using a Phone it’s a lot more simple to do this but not with IPad, I feel guest seem to be more reluctant to give you their info while your personal phone is in your hand instead of the pad it just look a lot more formal and professional. Hopefully that is implemented in a future update

Excellent development department Excellent development department. They have made tweaks to make the application very user friendly and just about perfect for the needs of our restaurant.

Not as customizable as I had hoped for Not as customizable as I had hoped for. Customer service was almost nonexistent. Called a few time and had to leave a voicemail. Days would go by then I would get an UNKNOWN caller, I don’t answer those phone calls and he would leave a message I would call right back and straight to voice mail. Customers would complain that they would not get the text. The phone numbers would not update correctly. We canceled after about 2 weeks. The concept is really nice but the execution is terribly lacking.

Made life a little easier... Helped us transition from painstaking texting on a cell phone to a streamlined app that is easy to use. Happy with everything so far.