Not as customizable as I had hoped for Not as customizable as I had hoped for. Customer service was almost nonexistent. Called a few time and had to leave a voicemail. Days would go by then I would get an UNKNOWN caller, I don’t answer those phone calls and he would leave a message I would call right back and straight to voice mail. Customers would complain that they would not get the text. The phone numbers would not update correctly. We canceled after about 2 weeks. The concept is really nice but the execution is terribly lacking.

Great startup app for fast casual dining TablesReady has been critical in starting my fast-casual/ walk-up restaurant without using antiquated pagers with an antiquated infrastructure to support it. This technology integrated with Square has allowed our operation to notify our patrons when their order is ready no matter where they are, on or off property. Being a property located on the beaches of Lake Erie, our guests have the flexibility to be at the beach, walking the shore, enjoying time with their families or seated versus waiting onsite for their order. One ask i have is that the integration is a one step process vs. two. My cashiers have to enter the customer data in twice, once for the customer name and contact number to go to TablesReady and again to be printed on the kitchen receipt...which is confusing to the customer (if asked again) and sometimes a name conflict during peak hours.

Excellent development department Excellent development department. They have made tweaks to make the application very user friendly and just about perfect for the needs of our restaurant.

So far so great! So far, so good. We are a large medical office, and we're very lucky TablesReady has altered their program so we can try our best to control our waiting rooms during this pandemic. Also even before when we just had the FreeTrial they answered many of the questions we had to ask and allowed us a lot of time to play with the program to make sure it was even feasible for us to try live. Overall they have been very generous and patient working with us.

Torrence BBQ Loves TablesReady We (Torrence BBQ) own a barbecue food truck. When we aren't catering events, we setup at breweries, wineries, distilleries, and other public events. Conducting public events is extremely fast paced and prior to using TablesReady we struggled to keep track of customers to deliver their food. We would have to send employees out of the truck to locate and deliver the food which took hands away from their primary job role of preparing and filling new orders. Once we implemented TablesReady, we have reduced this effort by at least 75%. We utilize Square as our POS, so when an order is placed at the window, we request the customers' cell phone number and inform them we will send a text when their order is ready for pickup. The only reason we aren't at 100% efficiency with TablesReady is either a customer is not willing to provide a cell phone number or they give us a wrong number. Thank you TablesReady for a great tool in the tool belt for providing a better more efficient service to our customers' experience at Torrence BBQ.