Great platform and very user friendly Great platform and very user friendly. So far it has met and exceeded our expectations, Thank you

Easy to set up and navigate Easy to set up and navigate. We highly recommend for anyone looking for a quality, low-cost waitlist and reservation solution.

I wish there was a fail safe for when… I wish there was a fail safe for when one of my hostesses taps the check button instead of the message button (to notify guest there table is ready). I know you can recall a person from the recent category but if they don't remember the name of the party they accidentally bumped it can be really difficult. If, when a table is bumped having never been paged there were a pop-up that said "This table has yet to be called, are you sure you want to bump (or your term) them?" it would fix the problem.

review Due to covid, we would appreciate being able to collect or export customer phone numbers in case we need to contact them, which we cannot do at this time. If we needed to contact our customers, we would have to open each customer account and collect their numbers. The way my store uses the program, we register each group that comes in. Customers get texts that they are in a queue when there is no wait time... which confuses some of them. Otherwise, easy to use system.

Not as customizable as I had hoped for Not as customizable as I had hoped for. Customer service was almost nonexistent. Called a few time and had to leave a voicemail. Days would go by then I would get an UNKNOWN caller, I don’t answer those phone calls and he would leave a message I would call right back and straight to voice mail. Customers would complain that they would not get the text. The phone numbers would not update correctly. We canceled after about 2 weeks. The concept is really nice but the execution is terribly lacking.