Off The Rail
USMade life a little easier... Helped us transition from painstaking texting on a cell phone to a streamlined app that is easy to use. Happy with everything so far.
John Horne
USNot as customizable as I had hoped for Not as customizable as I had hoped for. Customer service was almost nonexistent. Called a few time and had to leave a voicemail. Days would go by then I would get an UNKNOWN caller, I don’t answer those phone calls and he would leave a message I would call right back and straight to voice mail. Customers would complain that they would not get the text. The phone numbers would not update correctly. We canceled after about 2 weeks. The concept is really nice but the execution is terribly lacking.
customer
USGreat platform and very user friendly Great platform and very user friendly. So far it has met and exceeded our expectations, Thank you
Tyler Calloway
USI had Higher Expectations Initially, the Tables Ready platform seemed intuitive enough and I was excited at the thought of how quickly the set-up appeared to be. The utilization of the appointment system is frustrating at best, and ultimately is the reason that this platform didn't receive 5 stars. I had to reach back out to our sales person and ask for additional instructions on how to set the appointment system up. He immediately responded with a pre-recorded "How To" video, which was helpful, but also speaks to very clear and consistent issues that most users seem to struggle with. I consider myself technologically savvy enough, and I can't even imagine a less technically competent individual attempting to navigate this system.
Pomodoro's
USSimple, to the point and priced right! only used for a week or so but so far it works well with no problems. only 2 suggestions: 1)allow for slightly longer automated text messages. 2)when a guest is paged that their table is ready that guest line should change color/be highlighted. This is exactly the system we needed for our "new normal" take out and socially distanced wait list without the cost of bells and whistles we do not need. Would definitely recommend.