I wish there was a fail safe for when… I wish there was a fail safe for when one of my hostesses taps the check button instead of the message button (to notify guest there table is ready). I know you can recall a person from the recent category but if they don't remember the name of the party they accidentally bumped it can be really difficult. If, when a table is bumped having never been paged there were a pop-up that said "This table has yet to be called, are you sure you want to bump (or your term) them?" it would fix the problem.

review Due to covid, we would appreciate being able to collect or export customer phone numbers in case we need to contact them, which we cannot do at this time. If we needed to contact our customers, we would have to open each customer account and collect their numbers. The way my store uses the program, we register each group that comes in. Customers get texts that they are in a queue when there is no wait time... which confuses some of them. Otherwise, easy to use system.

Torrence BBQ Loves TablesReady We (Torrence BBQ) own a barbecue food truck. When we aren't catering events, we setup at breweries, wineries, distilleries, and other public events. Conducting public events is extremely fast paced and prior to using TablesReady we struggled to keep track of customers to deliver their food. We would have to send employees out of the truck to locate and deliver the food which took hands away from their primary job role of preparing and filling new orders. Once we implemented TablesReady, we have reduced this effort by at least 75%. We utilize Square as our POS, so when an order is placed at the window, we request the customers' cell phone number and inform them we will send a text when their order is ready for pickup. The only reason we aren't at 100% efficiency with TablesReady is either a customer is not willing to provide a cell phone number or they give us a wrong number. Thank you TablesReady for a great tool in the tool belt for providing a better more efficient service to our customers' experience at Torrence BBQ.

Great startup app for fast casual dining TablesReady has been critical in starting my fast-casual/ walk-up restaurant without using antiquated pagers with an antiquated infrastructure to support it. This technology integrated with Square has allowed our operation to notify our patrons when their order is ready no matter where they are, on or off property. Being a property located on the beaches of Lake Erie, our guests have the flexibility to be at the beach, walking the shore, enjoying time with their families or seated versus waiting onsite for their order. One ask i have is that the integration is a one step process vs. two. My cashiers have to enter the customer data in twice, once for the customer name and contact number to go to TablesReady and again to be printed on the kitchen receipt...which is confusing to the customer (if asked again) and sometimes a name conflict during peak hours.

It's a great start It's a great start, but it needs to be easier for patients. Many patients can't follow the instruction to text ADD facilityname firstname lastname They should just be able to text their name alone (without the word add, and facility name) to sign up for the waitlist. Also, there should be a way to sign up for different clinics so we don't get optometry patients mixed up with regular appointment clinic patients. Otherwise, it's pretty cool.