I gave Refurbees 5 stars I gave Refurbees 5 stars, even though I had a little trouble trying to log on and place my order. They have always been 1st class and very fast with deliveries in the past so I knew it was a minor glitch. I called this time and spoke with the front desk (I assume). The lady was very knowledgeable, helpful and personable. She looked up my name and email right away and confirmed that I was on their customer list. I rebooted my system as she suggested and my order registered right-a-way. I highly recommend Refurbees. Great products, service and price.

You had the laptop I was looking for You had the laptop I was looking for, shipped immediately and arrived as promised well packed. It is up and loading my software and files.

I received a defective notebook and… I received a defective notebook and tried to work it out with Technical Support, but couldn't fix it over the phone I had by to return a defective note for repair, but was surprised I was responsible for the return shipping which was $20. Not such a great deal paying the additional. It wasn't anything I did to cause the problem.

Products are easy to find Products are easy to find. Ive used a different model of this HP Desktop and after many year its giving lots of problems. So upgraded to this one as replacement.

Your value is very good Your value is generally very good. The lead time between placing the order and shipment is fairly long causing us to not purchase as much, but we always get it. Customer service when we've called or had to do a warranty was excellent, although we haven't had to use customer service much.