Big company prices. Mom and Pop service. I bought a laptop 3 years ago and another last week. i love refurbees. First - they actually answer phone calls and do it happily! Second - they have a great technical staff. They are competent, courteous and patient. Their service is excellent. While my first computer was under warranty, a memory stick failed. The replaced it immediately. Just recently, I spilled hot tea on it. It wouldn't turn on. I brought it in and even though it was no longer under warranty they diagnosed the problem and they repaired in under 45 minutes for minimal cost! My new computer was ordered on a Thursday and I got it on Saturday! It looks brand new.

5 Star service 5 Star service. Best support service and quick at resolving problems. Highly recommend for others as the preferred spot to shop.

Professional company Professional company. We purchased a laptop from them. I am sure we had the odd circumstance, but we had an issue with it. We returned our computer in the 30 day window and received a refund. I give them 4 stars because you can shop with confidence, that if you have the unusual experience of a problem, they'll make it right.

I gave Refurbees 5 stars I gave Refurbees 5 stars, even though I had a little trouble trying to log on and place my order. They have always been 1st class and very fast with deliveries in the past so I knew it was a minor glitch. I called this time and spoke with the front desk (I assume). The lady was very knowledgeable, helpful and personable. She looked up my name and email right away and confirmed that I was on their customer list. I rebooted my system as she suggested and my order registered right-a-way. I highly recommend Refurbees. Great products, service and price.

Products are easy to find Products are easy to find. Ive used a different model of this HP Desktop and after many year its giving lots of problems. So upgraded to this one as replacement.