so far so good Sales person was professional and knowledgeable. Price seems good so far. I will definitely see if they claim to be the best in the industry and lower rates than the competitors in 3 months. Main reason I switch other than the rate is because dish no longer has fox news!

I was impressed with the agents with whom I spoke. They were knowledgeable and upbeat. Seemed happy in what they were doing. We have used Direct TV services before and when we moved, we never even considered another company. After speaking with the agents, I was all the more impressed with the company. These agents didn't act as though it was just a job. They seemed genuinely interested in helping me get the best service they had to offer. Looking forward to more good television viewing through Direct TV Services.

Anthony with the Queens accent now living in Florida Rocked My Day! Change is not something that most of us are comfortable with. After overpaying for many years with the competition I finally made the call to become part of the Direct TV family. First things first, "Anthony" from Queens and now living in Florida (Your Customer Service Rep) says, "We are huge on loyalty at Dish and we are here anytime for you and we want to earn and to keep your business." And he meant it. We are confirmed customer 77501222

A customer service rep in AMERICA WHO SPEAKS ENGLISH VERY WONDERFUL EXPERIENCE LAST NIGHT INTERACTING WITH MICKI, A CUSTOMER SERVICE REP WHO IS WORKING OUT OF MIAMI....VERY REFRESHING....ESPECIALLY AFTER DEALING WITH TIME WARNER EARLIER IN THE DAY, MY CURRENT VENDOR, THAT ACCIDENTLY ERASED MY DVR FEATURE AFTER THE CONVERSATION...THEN I HAD TO SPEND ANOTHER HOUR ON THE PHONE LATER IN THE EVENING TO RECTIFY THAT PROBLEM...SO I AM DELIGHTED TO BE CHANGING TO DIRECT TV...THANK YOU AND LOOK FORWARD TO INTERACTING WITH YOU ALL....KEEP UP THE GOOD WORK....

Don't trust your bill from this company. Instead of letting me know of the amount of the increase in cost of my service they include a little note: Effective 2/6/14, new pricing will be applied to DIRECTV programming packages and services. Click here for more complete details. Which by the way you cant click on. They can change your pricing at any time. Get EVERYTHING in writing.