Shannon
GBExtremely bad results, very poor service As a first time customer, I ordered the tv/internet cobo. NEVER received internet after giving my personal information. Representative put the incorrect address and email on file. Tried calling back many times, no help at all. I was given and redirected to phonelines and numbers that were bogus in my opinion. I still don't have internet and there is no one to answer for this after spending serveral hours of getting the run around. I was repeatedly told by the representatives that they could only help new customers.
Laura Dyson
GBWow! I am amazed. Directtv did not bombard me with lots of extra fees. I was given straight answers. I stuck to my plan of purchase and although Anton offered upgrades he respected my decision and did not pressure me to purchase what I did not want. If you are looking for cable go direct.
Ab
GBIf I could rate a "0" I would If I could rate a "0" I would! Direct TV had a door to door guy trying to sign up people for their service, the man who stopped at my house LIED saying he's from charter and had to check our cable boxes for whatever reason then pushes his way inside my house then stating he's actually from Direct TV, pulled out his little sheets describing the packages. Absolutely fuming how he LIED and PUSHED his way into my house...with my 2 small children!! Completely disgusted with this man AND Direct TV!!!
Nicholas Worcester
GBDirecTV-My ONLY TV Source!!! I would recommend DirecTV to anyone due to the first class I receive when I call in to get a quote an make an order. All my questions were turned into answers and my confidence in DirecTV makes it only easier to trust their product. Customer service is my main objective when buying things and with this customer service agent, I would have bought a ketchup Popsicle with her wearing white gloves. (reference:Tommy Boy)
Jedidiah Wayne Gaines
GBAnthony with the Queens accent now living in Florida Rocked My Day! Change is not something that most of us are comfortable with. After overpaying for many years with the competition I finally made the call to become part of the Direct TV family. First things first, "Anthony" from Queens and now living in Florida (Your Customer Service Rep) says, "We are huge on loyalty at Dish and we are here anytime for you and we want to earn and to keep your business." And he meant it. We are confirmed customer 77501222