Alison Evans
GBExcellent Customer Service and Fast Install!!! Conf# N64807527 Acct# 6788426 When I called just to inquire about pricing I had no intention of switching to Direct TV right on that call. But the excellent customer service I was given made that change for me. I chose to go with Direct TV and was able to get an installation date the very next day and am now saving over $60/month and got many more channels and features than I was getting with Dish and still saving money!!!! You cannot compare the deals and excellent customer service on top of that sealed the deal for me.
Alicia Daugherty
GBRep was entirely helpful and informative - WAY better than Comcast! I have been wanting to switch to DirecTV for over a year, but couldn't due to not having a clear view from my apt for the dish. Once I moved and saw that my neighbor had DirecTV installed I knew that I could switch from sorry and pitiful Comcast. (They have the WORST customer service! It's nearly impossible trying to speak to an actual person. And when you do, you can't understand a word they say.) Back to my DirecTV experience, I was helped by Rebecca and she was extremely helpful and pleasant. She went through every process and read back the entire agreement before processing my order. She reviewed everything so thoroughly that I didn't have any questions after the whole thing was over. I will recommend DirecTV to anyone who asks!
erik
GBgreat price and deal. I got a package woth phone, internet, and cable for $120 a month which for me was great since I paid 115 at comcast for just basic digital cable with no phone or internet and with direct tv I get tons more channels also like 200 more. I also do not have to pay for hd dvr as I did with comcast I get nfl Sunday ticket for a year free and hbo, starz, and cinemax free for 3 months. I can also watch many tv network on my phone tablet computer ipad etc for free which is pretty cool.
Jedidiah Wayne Gaines
GBAnthony with the Queens accent now living in Florida Rocked My Day! Change is not something that most of us are comfortable with. After overpaying for many years with the competition I finally made the call to become part of the Direct TV family. First things first, "Anthony" from Queens and now living in Florida (Your Customer Service Rep) says, "We are huge on loyalty at Dish and we are here anytime for you and we want to earn and to keep your business." And he meant it. We are confirmed customer 77501222
alisha porter
GBabsolutely awesome!! These people were a pleasure to work with extremely knowledgeable, and treatede like a person! I have no doubt I am going to be a very satisfied customer...and am going to have years of great quality service and commitment from them! I would definitely recommend switching from charter for sure..you actually get to watch a full show w no tiling or equipment messing up, or service outages almost every day! My order number is 77610781 my email is [email protected]