DirecTV-My ONLY TV Source!!! I would recommend DirecTV to anyone due to the first class I receive when I call in to get a quote an make an order. All my questions were turned into answers and my confidence in DirecTV makes it only easier to trust their product. Customer service is my main objective when buying things and with this customer service agent, I would have bought a ketchup Popsicle with her wearing white gloves. (reference:Tommy Boy)

I should of signed with Direct TV years ago. I called Direct TV. Got an immediate follow up phone call. They are such nice people and so accommodating. I can't wait to get my great picture and DVR and free HBO for 3 months. Thank God an affordable cable company with excellent customer service.

Service with a Smile --I heard it over the phone... Daniel-- Mr. Congeniality--- gave me a price beyond my expectations. I have TV, internet and phone for 45% less than I paid Comcast. Unfortunately, in scheduling the phone install, I was disconnected. I called back and held the line for at least 15 minutes and then was disconnected again. When I called again, I got a message that the office was closed. As a former director in customer service, I was surprised that the agents did not assist customers who were holding at the end of the day and did not even provide a message to inform them that the center was closing with a request to call the next day.

Rep was entirely helpful and informative - WAY better than Comcast! I have been wanting to switch to DirecTV for over a year, but couldn't due to not having a clear view from my apt for the dish. Once I moved and saw that my neighbor had DirecTV installed I knew that I could switch from sorry and pitiful Comcast. (They have the WORST customer service! It's nearly impossible trying to speak to an actual person. And when you do, you can't understand a word they say.) Back to my DirecTV experience, I was helped by Rebecca and she was extremely helpful and pleasant. She went through every process and read back the entire agreement before processing my order. She reviewed everything so thoroughly that I didn't have any questions after the whole thing was over. I will recommend DirecTV to anyone who asks!

Anthony with the Queens accent now living in Florida Rocked My Day! Change is not something that most of us are comfortable with. After overpaying for many years with the competition I finally made the call to become part of the Direct TV family. First things first, "Anthony" from Queens and now living in Florida (Your Customer Service Rep) says, "We are huge on loyalty at Dish and we are here anytime for you and we want to earn and to keep your business." And he meant it. We are confirmed customer 77501222