My reasons for Five Stars The fact that you are: US Company Veteran-owned No outsourced customer service (Speaks ENGLISH that I can actually understand!) PRICE!!! These are the reasons I choose Pure Talk. My only issue is that I wish there were better customer service hours of operation. I know you're a young company, but maybe that can be rectified in the future.

Terrible company Terrible company. The phone keeps losing service connection. I have to power the phone down and restart to make a phone call. Tech support sounds like a bunch of McDonald food chain rejects

Perfect English and Coverage! I have had to call a few times due to activating 2 phones and purchasing a new iPhone and activating that as well. I appreciate that everyone is based in America and speak perfect English. I have had no problem with connectivity nor coverage. I live in rural Alabama and the coverage is exactly the same as ATT which I had since the cellphone was first invented.

Not only did this company ROBBED ME for… Not only did this company ROBBED ME for my money but played nothing but waiting and straight run around games with me every single time I would call customer service even spoke with manager and he even went on to assuring me I would receive my refund and never got it back i told them I would not pay for no service I did not use and as well as to close the account cause I didn’t want their service whatsoever and till this day it’s still not closed and still trying to charge me for their 💩 of a service!!!!! I wouldn’t recommend them without a doubt COMPANY ARE LIARS HAS 💩 WAYS OF MANAGING THINGS AND POOR CUSTOMERS SERVICE !!! BEWARE YOUR BETTER OF GOING WITH DIFFERENT SERVICE COMPANY !!!! Would give them 0 stars if I could!!!!!

I love speaking to a real person and… I love speaking to a real person and not having to repeat information 3 times. Every person I've talked to has been knowledgeable and pleasant. I love this company and recommend them to everyone. They