Great product & service! I have used Puretalk for over 3 years. I have an unlocked phone and just got a new phone, both of which work great with Puretalk. Customer service & tech service is excellent. Price is right & right amount of data for my needs.

Customer service is excellent Customer service is excellent. I bought a new phone. I had trouble figuring out how to configure my phone. I called Puretalk three times and each person was so patient with me trying to help with my setup. This was not a problem with Puretalk it was a end-user problem. They are fantastic, recommend Puretalk to everyone. Especially for non techies.

Not only did this company ROBBED ME for… Not only did this company ROBBED ME for my money but played nothing but waiting and straight run around games with me every single time I would call customer service even spoke with manager and he even went on to assuring me I would receive my refund and never got it back i told them I would not pay for no service I did not use and as well as to close the account cause I didn’t want their service whatsoever and till this day it’s still not closed and still trying to charge me for their 💩 of a service!!!!! I wouldn’t recommend them without a doubt COMPANY ARE LIARS HAS 💩 WAYS OF MANAGING THINGS AND POOR CUSTOMERS SERVICE !!! BEWARE YOUR BETTER OF GOING WITH DIFFERENT SERVICE COMPANY !!!! Would give them 0 stars if I could!!!!!

Excellent help Excellent response time and a superior helping hand from their customer service rep named Daisy. I recommend Puretalk for anyone wishing for great service.

Big weather outage hassels Puretalk rep(s) were very patient with me, trying explain why I needed help correcting “something”. Short version of a long outage situation: Big snow (24”), big winds (40-60 mph) and total loss of electrical, including heat, water well, cell service. After walking me through the setting etc, etc. the tech focused on needing “reset” network. This weather situation has happened before but I was never able pin down where the problem was. The tech patiently walked me through the problem in a much faster way than any of my previous attempts. THANKS!!