Pure Talk you can trust The rep was great in giving me the info I need to possibly add a second line and in purchasing another phone. She also gave clarification for the customer referral program. This company cares about the lives of our military which we respect very much.

Perfect English and Coverage! I have had to call a few times due to activating 2 phones and purchasing a new iPhone and activating that as well. I appreciate that everyone is based in America and speak perfect English. I have had no problem with connectivity nor coverage. I live in rural Alabama and the coverage is exactly the same as ATT which I had since the cellphone was first invented.

PURE TALK - WORSE THAN AT&T!!! I switched from AT&T to Pure Talk almost 6 months ago. The first 5 months were fine, with no problems. But this last month has been nothing short of HORRIBLE, HORRIBLE, HORRIBLE SERVICE. I can’t get YouTube videos to play. Most of the time even the thumbnails won’t load. My phone calls are constantly in and out. I have to ask multiple times “Can you repeat that? The service can’t even stream music, which requires much less bandwidth than video. Hell, I had to leave the grocery store, because my shopping list (Apple Reminders) wouldn’t load, and web pages wouldn’t load. So, I called Pure Talk last week (April 17th, 2024), and spent over 30 minutes with tech support for nothing. No change. They told me there was an outage from AT&T! What the hell does AT&T have to do with Pure Talk? Well, It’s their back-bone! I left AT&T because of their VALUES and was told Pure Talk Represents my values, but the reality is, my money is still going to AT&T. At the end of the call, I told the agent I wanted a refund for HORRIBLE SERVICE over the past 4 weeks. A week later, no one has called. I called them back, got switched to 3 different people, who all put me on PERMA-HOLD, and I got to listen to the same BORING recording singing the praises of Pure Talk, while I held for a SOLID HOUR. I finally hung up, with ZERO RESULTS! It literally felt like they were just going to keep my hold until I hung up. So I guess they win and I lose! Looking for the next place to take my money. Any suggestions?

I misunderstood trying to stop doing business withwoke companies and also trying to savemoney. Metropcs had a cheap unlimited data plan. Even After high spd used up you couldstill use the data. I misunderstood. I thought yours would be similar but Your data is not usable after hi spd data isgone -my bad!! let the buyer beware now I will go back and pay new fees for metro ugh!

I love speaking to a real person and… I love speaking to a real person and not having to repeat information 3 times. Every person I've talked to has been knowledgeable and pleasant. I love this company and recommend them to everyone. They