Danielle DeCesaro
GBThis is the best phone service! This is the best phone service I’ve ever had and I’ve tried several. They use all the major cell towers so I actually have the best reception. For the first time I can actually use my phone in my room, I used to only get reception in my laundry room where I have a cell booster. Plus, the customer service is outstanding. I have never had an issue with PureTalk since I switched over a year ago.
Janis Jordan
GBPure Talk you can trust The rep was great in giving me the info I need to possibly add a second line and in purchasing another phone. She also gave clarification for the customer referral program. This company cares about the lives of our military which we respect very much.
Sherry Widener
GBCustomer service is excellent Customer service is excellent. I bought a new phone. I had trouble figuring out how to configure my phone. I called Puretalk three times and each person was so patient with me trying to help with my setup. This was not a problem with Puretalk it was a end-user problem. They are fantastic, recommend Puretalk to everyone. Especially for non techies.
rushrd
GBMy reasons for Five Stars The fact that you are: US Company Veteran-owned No outsourced customer service (Speaks ENGLISH that I can actually understand!) PRICE!!! These are the reasons I choose Pure Talk. My only issue is that I wish there were better customer service hours of operation. I know you're a young company, but maybe that can be rectified in the future.
Don Robillard
GBTerrible company Terrible company. The phone keeps losing service connection. I have to power the phone down and restart to make a phone call. Tech support sounds like a bunch of McDonald food chain rejects