Tom Y. (California)
GBIt's my first time to try Slimware for… It's my first time to try Slimware for tech support on my laptop not just in installing a Media Player (VLC Media Player) but also in cleaning the computer from "bugs." Mick helped me on the first day. Then due to other glitches, on the second day, it was Roze who worked on it thoroughly to facilitate the speed and make it efficiently operate. The service was immediate and excellent. Staff is very friendly and courteous. Distance was not a problem in doing the tech work. Thanks a lot. I will surely recommend it to others.
Rob Lamb
GBFor years I have found Slimware tech… For years I have found Slimware tech support to be the best in their field. I have always taken time to give them great reviews in their follow up surveys. However, today I had a very difficult session with one of their tech people. But this time I did not get a follow-up survey. That system obviously doesn’t work
Errol Beard
GBMy Assistant was very Knowledgeable and… My Assistant was very Knowledgeable and persistent. She employed many different methods in an attempt to connect my HP printer to my Computer. The session lasted for almost an hour but it was crammed full of many attempts to accomplish our goal. She was very courteous and communicated very well. A pleasure to work with !
customer
IEExcellent service Excellent service, Excellent Staff, Know what their at when it comes to solving problems on your Computers or Laptops. If you have tried the rest. Now is the time to try the BEST. They are so professional. They have wonderful patience. They are so helpful. No problem is a problem to these people. In one word OUTSTANDING.
Budley
GBSo far So far, so good. However, I did not get a call back about whether or not the download of Slimware was complete. Some repairs were made and everything seems to be in good shape. Had one incident of screen freeze immediately after fully downloading. Notice of action was sent via email from Slimware. No more screen freezes. Had trouble understanding some non-native English-speaking CSRs, but nothing serious.