Rob Lamb
GBFor years I have found Slimware tech… For years I have found Slimware tech support to be the best in their field. I have always taken time to give them great reviews in their follow up surveys. However, today I had a very difficult session with one of their tech people. But this time I did not get a follow-up survey. That system obviously doesn’t work
Nana
PHGreat product and quick response on… Great product and quick response on customer support.
James
GBThis team appeared out of nowhere. This team appeared out of nowhere and offered to fix problems I didn't know I had. I was skeptical at first, but they proved extremely knowledgeable.. I explained my technical limitations as to following everything they asked for, and we worked through the installation and cleanup rather effortlessly. I When I called back on a concern that had happened, they jumped right in and fixed it.
Budley
GBSo far So far, so good. However, I did not get a call back about whether or not the download of Slimware was complete. Some repairs were made and everything seems to be in good shape. Had one incident of screen freeze immediately after fully downloading. Notice of action was sent via email from Slimware. No more screen freezes. Had trouble understanding some non-native English-speaking CSRs, but nothing serious.
Michael John Claydon
GBA great team, especially for non computer minded oldies I am an elderly person with a limited understanding of computers, but very worried about scams. I have ignored many upgrade messages, uncertain in case they are scams. The people at Slimware have been very understanding and helpful. I was a bit concerned, when they took remote control of my computer, but my worries were unfounded. My computer had become extremely difficult to use, and I had great difficulty even getting started. Slimware spent hours putting things right. They are brilliant and I trust them. They have been well worth the fee that they charge.