Errol Beard
GBMy Assistant was very Knowledgeable and… My Assistant was very Knowledgeable and persistent. She employed many different methods in an attempt to connect my HP printer to my Computer. The session lasted for almost an hour but it was crammed full of many attempts to accomplish our goal. She was very courteous and communicated very well. A pleasure to work with !
Tom Y. (California)
GBIt's my first time to try Slimware for… It's my first time to try Slimware for tech support on my laptop not just in installing a Media Player (VLC Media Player) but also in cleaning the computer from "bugs." Mick helped me on the first day. Then due to other glitches, on the second day, it was Roze who worked on it thoroughly to facilitate the speed and make it efficiently operate. The service was immediate and excellent. Staff is very friendly and courteous. Distance was not a problem in doing the tech work. Thanks a lot. I will surely recommend it to others.
Nana
PHGreat product and quick response on… Great product and quick response on customer support.
Budley
GBSo far So far, so good. However, I did not get a call back about whether or not the download of Slimware was complete. Some repairs were made and everything seems to be in good shape. Had one incident of screen freeze immediately after fully downloading. Notice of action was sent via email from Slimware. No more screen freezes. Had trouble understanding some non-native English-speaking CSRs, but nothing serious.
Sharron Wolfe
GBI signed up for slim ware then received… I signed up for slim ware then received notice that my drivers were still out of date, so I called it was Sunday, so I had to call back on Monday expecting they would give me a hard time, instead I got a fellow named Ozzie. Who spent a great deal of time with me for two issues that I had, He understood that I was 83 years old and did not know much about my computer he was patient and understanding and took the time to walk me through what I need to do. I am a happy camper. Drivers are all go to go. Thank you Ozzie.