Ordered a NT-15 laptop from Origin Ordered a NT-15 laptop from Origin and it was delivered in a little over a week with all of my customizations included. Excellent communication throughout the entire process. PC is outstanding straight out of the box. It is extremely fast and the visual interface is beautiful. Very clear and sharp video. PC was fairly expensive but it is worth every penny to me. Very high end high quality machine. I could not be more pleased.

Notifications & Details When I didn't receive notifications about the status and details of my order, I reached out to the sales team. They were quick with responses, patient, and did their best relevant to the questions asked.

Grad School B+/89% Almost perfect production and sales This is not my first Origins computer. With a few exceptions, the reason for my 4 star, the service was exelent. Due to a recent warehouse move, the system was delayed a few days. There was a further delay in the shipping department due to custom graphics added, and the printer being down. This was not revealed until after being in shipping for 4 business days. I was given the option to remove the graphics with a refund, which I took. The machine was shipped within a few hours. The principle resin for only loosing one star. Addendum: the printing was completed prior to shipping. This could have been avoided with better communications between the graphics department, and sales support staff. This is the principle resin for the grade reduction, as it is a production machine, and not a gaming device. And time is money. That being said, I would not hesitate to go through the process again. Eddy and the team performed admirably. Will revisit and review after 2 weeks of operations.

Awesome people! Amazing support! Got a pretty expensive setup and was given step by step updates!? I’ve never had better customer service in my life, and I work at a pet shop that prides ourselves in customer service and these guys blow us out of the water with quality customer support. I even sent a support ticket late at night when I thought it would be after hours for them but then I got a message back and was shocked at the time they replied! Was I think 1am their time!!!

Spent 3000+$ on a laptop from Origin… Spent 3000+$ on a laptop from Origin and within 24 hours the screen went black. 6 days of trying to contact their 24/7 customer service....NO RESPONSE.. Finally received an email from them with a return address. After 5 days still no response. No idea if their repairing it or replacing it . I literally can't reach anyone from this company. UPDATE:: Origin is currently working on correcting this issue. ( will update and adjust as their progress develops) MARCH 10th stil no computer or update .Well over a month into this nightmare ❗️Over a month ago I gave this company 3000$ .... and the only thing I have to show for it is an email with empty promises. No computer👉 I wish I'd have read the reviews as 1 in 4 people have given 1 star 👈 I finally asked for a refund and they did so in a timely manner.