My order was thoroughly tested My order was thoroughly tested, got all my parts. Shipped. And when I plugged in had 0 issues. Nothing was knocked lose. Went right to the Windows setup. Amazing looking case and PC too. Very impressed. To add, during my set up by installing my stuff like Steam etc. I was dumb and played around and accidentally disabled the other graphics card (not the nvidia) and everything went black of course. All my fault. Called support same night (Friday at 9:30pm or so cst) and got someone on the phone and walked me through what I need to do and stayed on the phone with me while I pulled out the nvida card and battery and then booted it without the GPU to re-enable that secondary card. Amazing support already and was day 1 of my PC arrival. HIGHLY recommend this company.

Great PC's with questionable customer support I placed an order for a high end laptop at the end of 2023. The initial laptop sent out had a GPU that was malfunctioning. Origin made it right and sent out another one, took about another two weeks. I had an issue with that laptop that was honestly my fault and I sent that back in due to my original order being toast. Just assumed this newer one was as well. I sent in my laptop again and Origin had quite a time getting to me/working on the issue/returning my laptop. Trying to get in touch with them wasn't the easiest. I purchased from Origin based solely off the customer service they tout. Fast forward 3 weeks and I finally had my laptop. Management from Corsair/Origin stepped in once they learned of the issue and offered to help me out in other ways, which was appreciated. I feel like Origin is a good company that simply needs better on the floor management when it comes to customer support and inquiries. My hardware is impeccable. But, getting in touch w/ Origin isn't the easiest at times... Thanks for helping, Jake!

Notifications & Details When I didn't receive notifications about the status and details of my order, I reached out to the sales team. They were quick with responses, patient, and did their best relevant to the questions asked.

Will recommend to all my friends Easy to use website, friendly customer support with quick responses. I just received my build and I must say, it is absolutely beautiful. It was built with pride and the attention to detail is phenomenal.

Everything seems OK During build process I received emails updating me on progress, which was helpful. For a custom PC build the time frame was reasonable. About a week. PC appears to work fine. Suggest they include a 'quick set up' sheet for small form factor PC case--it loads from the bottom, so it's a bit unintuitive at first glance.