John McCurdy
GBOrdered a NT-15 laptop from Origin Ordered a NT-15 laptop from Origin and it was delivered in a little over a week with all of my customizations included. Excellent communication throughout the entire process. PC is outstanding straight out of the box. It is extremely fast and the visual interface is beautiful. Very clear and sharp video. PC was fairly expensive but it is worth every penny to me. Very high end high quality machine. I could not be more pleased.
TedM
GBI bought the Chronos V3 in white I bought the Chronos V3 in white. Super easy buying experience. Received consistent notifications and feedback along the way, setting expectations and building excitement. Build quality was good, though one side panel of the rig was popping out on delivery due to the pressure from some wires that couldn't fit all the way inside the metal enclosure I guess. I was able to get the siding snapped back in place, and all is well. I know there's pressure on that panel, so will keep an eye on it. This is what's keeping me at 4-stars. Overall, the machine looks and works great. I'm a happy buyer.
Nathaniel
GBAwesome people! Amazing support! Got a pretty expensive setup and was given step by step updates!? I’ve never had better customer service in my life, and I work at a pet shop that prides ourselves in customer service and these guys blow us out of the water with quality customer support. I even sent a support ticket late at night when I thought it would be after hours for them but then I got a message back and was shocked at the time they replied! Was I think 1am their time!!!
mp
GBEverything seems OK During build process I received emails updating me on progress, which was helpful. For a custom PC build the time frame was reasonable. About a week. PC appears to work fine. Suggest they include a 'quick set up' sheet for small form factor PC case--it loads from the bottom, so it's a bit unintuitive at first glance.
Donald Goerz
GBGrad School B+/89% Almost perfect production and sales This is not my first Origins computer. With a few exceptions, the reason for my 4 star, the service was exelent. Due to a recent warehouse move, the system was delayed a few days. There was a further delay in the shipping department due to custom graphics added, and the printer being down. This was not revealed until after being in shipping for 4 business days. I was given the option to remove the graphics with a refund, which I took. The machine was shipped within a few hours. The principle resin for only loosing one star. Addendum: the printing was completed prior to shipping. This could have been avoided with better communications between the graphics department, and sales support staff. This is the principle resin for the grade reduction, as it is a production machine, and not a gaming device. And time is money. That being said, I would not hesitate to go through the process again. Eddy and the team performed admirably. Will revisit and review after 2 weeks of operations.