Awesome people! Amazing support! Got a pretty expensive setup and was given step by step updates!? I’ve never had better customer service in my life, and I work at a pet shop that prides ourselves in customer service and these guys blow us out of the water with quality customer support. I even sent a support ticket late at night when I thought it would be after hours for them but then I got a message back and was shocked at the time they replied! Was I think 1am their time!!!

$6000 PC shipped with a bad cooler, service rep lied. $6000 PC shipped with a bad cooler. They tell me it is "the only one compatible" with my system which is an outright lie. They say this because it is a Corsair cooler and Corsair is Origin's parent company. They HAVE to push these products and can't admit that they're defective. The cooler in question is notoriously unreliable and Corsair needs to get rid of them. I have been building PCs for over 20 years and bought this PC from Origin for the convenience, now I am behind on work and have to fix this machine when my new cooler gets here. Not happy at all for $6000.

I bought the Chronos V3 in white I bought the Chronos V3 in white. Super easy buying experience. Received consistent notifications and feedback along the way, setting expectations and building excitement. Build quality was good, though one side panel of the rig was popping out on delivery due to the pressure from some wires that couldn't fit all the way inside the metal enclosure I guess. I was able to get the siding snapped back in place, and all is well. I know there's pressure on that panel, so will keep an eye on it. This is what's keeping me at 4-stars. Overall, the machine looks and works great. I'm a happy buyer.

Spent 3000+$ on a laptop from Origin… Spent 3000+$ on a laptop from Origin and within 24 hours the screen went black. 6 days of trying to contact their 24/7 customer service....NO RESPONSE.. Finally received an email from them with a return address. After 5 days still no response. No idea if their repairing it or replacing it . I literally can't reach anyone from this company. UPDATE:: Origin is currently working on correcting this issue. ( will update and adjust as their progress develops) MARCH 10th stil no computer or update .Well over a month into this nightmare ❗️Over a month ago I gave this company 3000$ .... and the only thing I have to show for it is an email with empty promises. No computer👉 I wish I'd have read the reviews as 1 in 4 people have given 1 star 👈 I finally asked for a refund and they did so in a timely manner.

Notifications & Details When I didn't receive notifications about the status and details of my order, I reached out to the sales team. They were quick with responses, patient, and did their best relevant to the questions asked.