Positive experience Bought a premade gaming pc through their site, talked to the tech who was handling my order and received it two days later. Pc was intact, nothing broken and booted up fine. Very positive experience.

$6000 PC shipped with a bad cooler, service rep lied. $6000 PC shipped with a bad cooler. They tell me it is "the only one compatible" with my system which is an outright lie. They say this because it is a Corsair cooler and Corsair is Origin's parent company. They HAVE to push these products and can't admit that they're defective. The cooler in question is notoriously unreliable and Corsair needs to get rid of them. I have been building PCs for over 20 years and bought this PC from Origin for the convenience, now I am behind on work and have to fix this machine when my new cooler gets here. Not happy at all for $6000.

Excellent customer service and support!! Through no part on them I had issue on my end completing the financing part of my order and even wanted to change up my order after submitting it. Origin went above and beyond getting the order correct and shipped in a timely manner. They always had the answers when I had a question for them when going through the ordering process and very knowledgeable or their products and my needs based on what I was going to use the PC for gaming wise and gave me the ideas on how I needed/ wanted the PC built. If I had any complaints it would be that I wish they had their own financing through them and not have to go through another company. Other than that I highly recommend them

Spent 3000+$ on a laptop from Origin… Spent 3000+$ on a laptop from Origin and within 24 hours the screen went black. 6 days of trying to contact their 24/7 customer service....NO RESPONSE.. Finally received an email from them with a return address. After 5 days still no response. No idea if their repairing it or replacing it . I literally can't reach anyone from this company. UPDATE:: Origin is currently working on correcting this issue. ( will update and adjust as their progress develops) MARCH 10th stil no computer or update .Well over a month into this nightmare ❗️Over a month ago I gave this company 3000$ .... and the only thing I have to show for it is an email with empty promises. No computer👉 I wish I'd have read the reviews as 1 in 4 people have given 1 star 👈 I finally asked for a refund and they did so in a timely manner.

Grad School B+/89% Almost perfect production and sales This is not my first Origins computer. With a few exceptions, the reason for my 4 star, the service was exelent. Due to a recent warehouse move, the system was delayed a few days. There was a further delay in the shipping department due to custom graphics added, and the printer being down. This was not revealed until after being in shipping for 4 business days. I was given the option to remove the graphics with a refund, which I took. The machine was shipped within a few hours. The principle resin for only loosing one star. Addendum: the printing was completed prior to shipping. This could have been avoided with better communications between the graphics department, and sales support staff. This is the principle resin for the grade reduction, as it is a production machine, and not a gaming device. And time is money. That being said, I would not hesitate to go through the process again. Eddy and the team performed admirably. Will revisit and review after 2 weeks of operations.