Awesome people! Amazing support! Got a pretty expensive setup and was given step by step updates!? I’ve never had better customer service in my life, and I work at a pet shop that prides ourselves in customer service and these guys blow us out of the water with quality customer support. I even sent a support ticket late at night when I thought it would be after hours for them but then I got a message back and was shocked at the time they replied! Was I think 1am their time!!!

Will recommend to all my friends Easy to use website, friendly customer support with quick responses. I just received my build and I must say, it is absolutely beautiful. It was built with pride and the attention to detail is phenomenal.

Ordered a NT-15 laptop from Origin Ordered a NT-15 laptop from Origin and it was delivered in a little over a week with all of my customizations included. Excellent communication throughout the entire process. PC is outstanding straight out of the box. It is extremely fast and the visual interface is beautiful. Very clear and sharp video. PC was fairly expensive but it is worth every penny to me. Very high end high quality machine. I could not be more pleased.

$6000 PC shipped with a bad cooler, service rep lied. $6000 PC shipped with a bad cooler. They tell me it is "the only one compatible" with my system which is an outright lie. They say this because it is a Corsair cooler and Corsair is Origin's parent company. They HAVE to push these products and can't admit that they're defective. The cooler in question is notoriously unreliable and Corsair needs to get rid of them. I have been building PCs for over 20 years and bought this PC from Origin for the convenience, now I am behind on work and have to fix this machine when my new cooler gets here. Not happy at all for $6000.

Unfortunate People recommended me to Origin, I always build my own, but being older I thought, sure why not. So, I've had my machine for less than 2 years, 1 year 5 months to be exact. A $5000 computer. I've had 4 issues, 2 with the same hardware and I was strung along with getting it fixed. Now I am being told there is nothing they can do for me and to fix it on my own. Seriously? Where is all the warranty information stored? I checked my account on Origin and there is no warranty information for each of the parts. If Origin isn't going to fix them, then I'll go through the manufacturers, but I need that information. But, wow, to be told, sorry, fix it yourself, really??!! ***Edited to update the review to 3 stars for someone reaching out after this review. As the title says, it is still unfortunate as I had already gone through the RMA process on my own and it was too little too late and no other compensation was offered other than to help with the issue that I've already sent off***