Excellent customer service and support!! Through no part on them I had issue on my end completing the financing part of my order and even wanted to change up my order after submitting it. Origin went above and beyond getting the order correct and shipped in a timely manner. They always had the answers when I had a question for them when going through the ordering process and very knowledgeable or their products and my needs based on what I was going to use the PC for gaming wise and gave me the ideas on how I needed/ wanted the PC built. If I had any complaints it would be that I wish they had their own financing through them and not have to go through another company. Other than that I highly recommend them

Notifications & Details When I didn't receive notifications about the status and details of my order, I reached out to the sales team. They were quick with responses, patient, and did their best relevant to the questions asked.

This going to b a long 1 so please bear… This going to b a long 1 so please bear with me. i had them build me a custom pc for around 3k+ . it was built in a timely manor & shipped. & thats where the good part ends for awhile. form day 1 it was defective it kept getting the Blue screen of Death. Call there customer service line & kept getting NO ANSWER tried several times that day.I finally left a message to call me which they never did. the next day after several attempts i got through was told to do a mem. test which i did came back OK. called the next day again no answer, after several more attempts that day some1 finally answered the phone they said try a CLEAN WIN. install which i did. now the blue screen of death was gone but now every 4-5 hrs it would go to the log-in screen.I called again still having probs getting some1 in tech.support so i decided to call there sales line because we all know no matter what business theres always some there 2 sell u something. they alway got me some1 in tech support now after MUCH complaining the said send it back & we will fix it . so they sent me a NICE wooden crate 2 send it back in so there's a pos. for them. sent it back was told because it was defective right out of the box it would take priority in the repair approx. 1 wk from them receiving it back 2 it being fixed & sent back 2 me. they had it 2 1/2 weeks!! i was also told that i would get updates on the repairs. when i complained about no comms. i received a short cryptic message" checked out found no problems new cpu working fine. what??so when i called & inquired about the message NEW cpu?? i was told they replaced the CPU. it didnt say that but ok. got it back & the same prob. was till there ,every 4-5 hrs it would go to the log-in screen.called again (by this time i was able to get tru to tech support almost all the time, i guess all my bitchin paid off). was told ok we will c if we can build u a NEW computer we will b in touch i told them that i do ALL my banking on line so if we could cross-ship the new & defective computer so i could b able 2 get in2 my bank account they said they would check.after a couple if days i got conformation that they would indeed build me a NEW computer & allow cross shipment, again kudos to ORIGIN. said it would b about a week b4 the new computer shipped out. 21/2 week later no NEW COMPUTER!!! i called i was quite upset & asked WHAT THE HELL IS GOING ON???? they checked , the paperwork was misplaced. ???? i threatened legal action a few hrs latter i got a E-mail stating that my new build would start that day or the very latest the next day,& because it was there screw up they would up-grade my i-7 to a i-9m free of charge for the screw up . Again another Kudos 2 ORIGIN a week latter they sent me a notice that it was shipped out, they OVER NIGHTED to me!!! again another Kudos 2 ORIGIN PC. so here we are 4/24/2024 writing the review with a NICE working computer. i really would have liked 2 have given them a 5 star review but i just cant, in the end it all worked out. if they just didnt keep dropping the ball on this whole thing. Would i ever buy from them again? i really dont think so.They do use top notch components in there builds thats why i went with them, they NEVER once gave me a hard time about the probs. BUT THEY JUST KEPT DROPPING THE BALL!! Glenn.

Will recommend to all my friends Easy to use website, friendly customer support with quick responses. I just received my build and I must say, it is absolutely beautiful. It was built with pride and the attention to detail is phenomenal.

Beautiful hard loop system from Origin I bought a very high end PC from Origin, $6K+, including a hard loop CPU & GPU, 4090, the works. I checked in on the status through the build process and received responses within 24 hours. System shipped on-time and within a day or two of what was originally communicated. They used Omni logistics and the system arrived in a crate on a pallet. Delivery scheduling was good, Omni called me to schedule and they called me 30 minutes before delivery and arrived in the time window they said they would. The system is a beast. The custom loop looks beautiful. Everything works as expected, no issues when first turning on, and configuring and installing all my software, and transferring my files from my old system to the new one. Spending $6K on a system is a lot for me, for most people so I do appreciate the good communication from Origin, on-time shipping, good delivery experience, and most importantly, out of the crate and first turning it on was everything I had hoped for. Thank you Origin for this great experience.