Notifications & Details When I didn't receive notifications about the status and details of my order, I reached out to the sales team. They were quick with responses, patient, and did their best relevant to the questions asked.

Excellently built, great packaging! Excellently built, arrived in complete working order, and runs like a dream. I'm not fussed over it taking longer, that's just part and parcel of this global pandemic stuff, and it's the same with every single PC builder. I would recommend their computers to anyone who wants the best of the best.

My order was thoroughly tested My order was thoroughly tested, got all my parts. Shipped. And when I plugged in had 0 issues. Nothing was knocked lose. Went right to the Windows setup. Amazing looking case and PC too. Very impressed. To add, during my set up by installing my stuff like Steam etc. I was dumb and played around and accidentally disabled the other graphics card (not the nvidia) and everything went black of course. All my fault. Called support same night (Friday at 9:30pm or so cst) and got someone on the phone and walked me through what I need to do and stayed on the phone with me while I pulled out the nvida card and battery and then booted it without the GPU to re-enable that secondary card. Amazing support already and was day 1 of my PC arrival. HIGHLY recommend this company.

Positive experience Bought a premade gaming pc through their site, talked to the tech who was handling my order and received it two days later. Pc was intact, nothing broken and booted up fine. Very positive experience.

Everything seems OK During build process I received emails updating me on progress, which was helpful. For a custom PC build the time frame was reasonable. About a week. PC appears to work fine. Suggest they include a 'quick set up' sheet for small form factor PC case--it loads from the bottom, so it's a bit unintuitive at first glance.