This going to b a long 1 so please bear… This going to b a long 1 so please bear with me. i had them build me a custom pc for around 3k+ . it was built in a timely manor & shipped. & thats where the good part ends for awhile. form day 1 it was defective it kept getting the Blue screen of Death. Call there customer service line & kept getting NO ANSWER tried several times that day.I finally left a message to call me which they never did. the next day after several attempts i got through was told to do a mem. test which i did came back OK. called the next day again no answer, after several more attempts that day some1 finally answered the phone they said try a CLEAN WIN. install which i did. now the blue screen of death was gone but now every 4-5 hrs it would go to the log-in screen.I called again still having probs getting some1 in tech.support so i decided to call there sales line because we all know no matter what business theres always some there 2 sell u something. they alway got me some1 in tech support now after MUCH complaining the said send it back & we will fix it . so they sent me a NICE wooden crate 2 send it back in so there's a pos. for them. sent it back was told because it was defective right out of the box it would take priority in the repair approx. 1 wk from them receiving it back 2 it being fixed & sent back 2 me. they had it 2 1/2 weeks!! i was also told that i would get updates on the repairs. when i complained about no comms. i received a short cryptic message" checked out found no problems new cpu working fine. what??so when i called & inquired about the message NEW cpu?? i was told they replaced the CPU. it didnt say that but ok. got it back & the same prob. was till there ,every 4-5 hrs it would go to the log-in screen.called again (by this time i was able to get tru to tech support almost all the time, i guess all my bitchin paid off). was told ok we will c if we can build u a NEW computer we will b in touch i told them that i do ALL my banking on line so if we could cross-ship the new & defective computer so i could b able 2 get in2 my bank account they said they would check.after a couple if days i got conformation that they would indeed build me a NEW computer & allow cross shipment, again kudos to ORIGIN. said it would b about a week b4 the new computer shipped out. 21/2 week later no NEW COMPUTER!!! i called i was quite upset & asked WHAT THE HELL IS GOING ON???? they checked , the paperwork was misplaced. ???? i threatened legal action a few hrs latter i got a E-mail stating that my new build would start that day or the very latest the next day,& because it was there screw up they would up-grade my i-7 to a i-9m free of charge for the screw up . Again another Kudos 2 ORIGIN a week latter they sent me a notice that it was shipped out, they OVER NIGHTED to me!!! again another Kudos 2 ORIGIN PC. so here we are 4/24/2024 writing the review with a NICE working computer. i really would have liked 2 have given them a 5 star review but i just cant, in the end it all worked out. if they just didnt keep dropping the ball on this whole thing. Would i ever buy from them again? i really dont think so.They do use top notch components in there builds thats why i went with them, they NEVER once gave me a hard time about the probs. BUT THEY JUST KEPT DROPPING THE BALL!! Glenn.

Excellently built, great packaging! Excellently built, arrived in complete working order, and runs like a dream. I'm not fussed over it taking longer, that's just part and parcel of this global pandemic stuff, and it's the same with every single PC builder. I would recommend their computers to anyone who wants the best of the best.

Will recommend to all my friends Easy to use website, friendly customer support with quick responses. I just received my build and I must say, it is absolutely beautiful. It was built with pride and the attention to detail is phenomenal.

Second laptop- Love it!! This is the second laptop I have ordered from OriginPC, because the first one is still running after seven years and it's time for an upgrade to current computing standards. But, considering the first one is still functional, These laptops are the real deal!

Unfortunate People recommended me to Origin, I always build my own, but being older I thought, sure why not. So, I've had my machine for less than 2 years, 1 year 5 months to be exact. A $5000 computer. I've had 4 issues, 2 with the same hardware and I was strung along with getting it fixed. Now I am being told there is nothing they can do for me and to fix it on my own. Seriously? Where is all the warranty information stored? I checked my account on Origin and there is no warranty information for each of the parts. If Origin isn't going to fix them, then I'll go through the manufacturers, but I need that information. But, wow, to be told, sorry, fix it yourself, really??!! ***Edited to update the review to 3 stars for someone reaching out after this review. As the title says, it is still unfortunate as I had already gone through the RMA process on my own and it was too little too late and no other compensation was offered other than to help with the issue that I've already sent off***