Origin or Bust This is my 2nd Origin PC, I was an Alienware guy until 2020 when I bought my first Origin, Its been a perfect machine, not a single issue, NO BLOATWARE like my Dell backed Alienware now has. I was so pleased I just ordered another PC.

Excellently built, great packaging! Excellently built, arrived in complete working order, and runs like a dream. I'm not fussed over it taking longer, that's just part and parcel of this global pandemic stuff, and it's the same with every single PC builder. I would recommend their computers to anyone who wants the best of the best.

Everything seems OK During build process I received emails updating me on progress, which was helpful. For a custom PC build the time frame was reasonable. About a week. PC appears to work fine. Suggest they include a 'quick set up' sheet for small form factor PC case--it loads from the bottom, so it's a bit unintuitive at first glance.

Great PC's with questionable customer support I placed an order for a high end laptop at the end of 2023. The initial laptop sent out had a GPU that was malfunctioning. Origin made it right and sent out another one, took about another two weeks. I had an issue with that laptop that was honestly my fault and I sent that back in due to my original order being toast. Just assumed this newer one was as well. I sent in my laptop again and Origin had quite a time getting to me/working on the issue/returning my laptop. Trying to get in touch with them wasn't the easiest. I purchased from Origin based solely off the customer service they tout. Fast forward 3 weeks and I finally had my laptop. Management from Corsair/Origin stepped in once they learned of the issue and offered to help me out in other ways, which was appreciated. I feel like Origin is a good company that simply needs better on the floor management when it comes to customer support and inquiries. My hardware is impeccable. But, getting in touch w/ Origin isn't the easiest at times... Thanks for helping, Jake!

Notifications & Details When I didn't receive notifications about the status and details of my order, I reached out to the sales team. They were quick with responses, patient, and did their best relevant to the questions asked.