Great PC's with questionable customer support I placed an order for a high end laptop at the end of 2023. The initial laptop sent out had a GPU that was malfunctioning. Origin made it right and sent out another one, took about another two weeks. I had an issue with that laptop that was honestly my fault and I sent that back in due to my original order being toast. Just assumed this newer one was as well. I sent in my laptop again and Origin had quite a time getting to me/working on the issue/returning my laptop. Trying to get in touch with them wasn't the easiest. I purchased from Origin based solely off the customer service they tout. Fast forward 3 weeks and I finally had my laptop. Management from Corsair/Origin stepped in once they learned of the issue and offered to help me out in other ways, which was appreciated. I feel like Origin is a good company that simply needs better on the floor management when it comes to customer support and inquiries. My hardware is impeccable. But, getting in touch w/ Origin isn't the easiest at times... Thanks for helping, Jake!

Ordered a NT-15 laptop from Origin Ordered a NT-15 laptop from Origin and it was delivered in a little over a week with all of my customizations included. Excellent communication throughout the entire process. PC is outstanding straight out of the box. It is extremely fast and the visual interface is beautiful. Very clear and sharp video. PC was fairly expensive but it is worth every penny to me. Very high end high quality machine. I could not be more pleased.

Grad School B+/89% Almost perfect production and sales This is not my first Origins computer. With a few exceptions, the reason for my 4 star, the service was exelent. Due to a recent warehouse move, the system was delayed a few days. There was a further delay in the shipping department due to custom graphics added, and the printer being down. This was not revealed until after being in shipping for 4 business days. I was given the option to remove the graphics with a refund, which I took. The machine was shipped within a few hours. The principle resin for only loosing one star. Addendum: the printing was completed prior to shipping. This could have been avoided with better communications between the graphics department, and sales support staff. This is the principle resin for the grade reduction, as it is a production machine, and not a gaming device. And time is money. That being said, I would not hesitate to go through the process again. Eddy and the team performed admirably. Will revisit and review after 2 weeks of operations.

Origin or Bust This is my 2nd Origin PC, I was an Alienware guy until 2020 when I bought my first Origin, Its been a perfect machine, not a single issue, NO BLOATWARE like my Dell backed Alienware now has. I was so pleased I just ordered another PC.

Will recommend to all my friends Easy to use website, friendly customer support with quick responses. I just received my build and I must say, it is absolutely beautiful. It was built with pride and the attention to detail is phenomenal.