Notifications & Details When I didn't receive notifications about the status and details of my order, I reached out to the sales team. They were quick with responses, patient, and did their best relevant to the questions asked.

Beautiful hard loop system from Origin I bought a very high end PC from Origin, $6K+, including a hard loop CPU & GPU, 4090, the works. I checked in on the status through the build process and received responses within 24 hours. System shipped on-time and within a day or two of what was originally communicated. They used Omni logistics and the system arrived in a crate on a pallet. Delivery scheduling was good, Omni called me to schedule and they called me 30 minutes before delivery and arrived in the time window they said they would. The system is a beast. The custom loop looks beautiful. Everything works as expected, no issues when first turning on, and configuring and installing all my software, and transferring my files from my old system to the new one. Spending $6K on a system is a lot for me, for most people so I do appreciate the good communication from Origin, on-time shipping, good delivery experience, and most importantly, out of the crate and first turning it on was everything I had hoped for. Thank you Origin for this great experience.

Ordered a NT-15 laptop from Origin Ordered a NT-15 laptop from Origin and it was delivered in a little over a week with all of my customizations included. Excellent communication throughout the entire process. PC is outstanding straight out of the box. It is extremely fast and the visual interface is beautiful. Very clear and sharp video. PC was fairly expensive but it is worth every penny to me. Very high end high quality machine. I could not be more pleased.

My order was thoroughly tested My order was thoroughly tested, got all my parts. Shipped. And when I plugged in had 0 issues. Nothing was knocked lose. Went right to the Windows setup. Amazing looking case and PC too. Very impressed. To add, during my set up by installing my stuff like Steam etc. I was dumb and played around and accidentally disabled the other graphics card (not the nvidia) and everything went black of course. All my fault. Called support same night (Friday at 9:30pm or so cst) and got someone on the phone and walked me through what I need to do and stayed on the phone with me while I pulled out the nvida card and battery and then booted it without the GPU to re-enable that secondary card. Amazing support already and was day 1 of my PC arrival. HIGHLY recommend this company.

Unfortunate People recommended me to Origin, I always build my own, but being older I thought, sure why not. So, I've had my machine for less than 2 years, 1 year 5 months to be exact. A $5000 computer. I've had 4 issues, 2 with the same hardware and I was strung along with getting it fixed. Now I am being told there is nothing they can do for me and to fix it on my own. Seriously? Where is all the warranty information stored? I checked my account on Origin and there is no warranty information for each of the parts. If Origin isn't going to fix them, then I'll go through the manufacturers, but I need that information. But, wow, to be told, sorry, fix it yourself, really??!! ***Edited to update the review to 3 stars for someone reaching out after this review. As the title says, it is still unfortunate as I had already gone through the RMA process on my own and it was too little too late and no other compensation was offered other than to help with the issue that I've already sent off***