Glenn
GBThis going to b a long 1 so please bear… This going to b a long 1 so please bear with me. i had them build me a custom pc for around 3k+ . it was built in a timely manor & shipped. & thats where the good part ends for awhile. form day 1 it was defective it kept getting the Blue screen of Death. Call there customer service line & kept getting NO ANSWER tried several times that day.I finally left a message to call me which they never did. the next day after several attempts i got through was told to do a mem. test which i did came back OK. called the next day again no answer, after several more attempts that day some1 finally answered the phone they said try a CLEAN WIN. install which i did. now the blue screen of death was gone but now every 4-5 hrs it would go to the log-in screen.I called again still having probs getting some1 in tech.support so i decided to call there sales line because we all know no matter what business theres always some there 2 sell u something. they alway got me some1 in tech support now after MUCH complaining the said send it back & we will fix it . so they sent me a NICE wooden crate 2 send it back in so there's a pos. for them. sent it back was told because it was defective right out of the box it would take priority in the repair approx. 1 wk from them receiving it back 2 it being fixed & sent back 2 me. they had it 2 1/2 weeks!! i was also told that i would get updates on the repairs. when i complained about no comms. i received a short cryptic message" checked out found no problems new cpu working fine. what??so when i called & inquired about the message NEW cpu?? i was told they replaced the CPU. it didnt say that but ok. got it back & the same prob. was till there ,every 4-5 hrs it would go to the log-in screen.called again (by this time i was able to get tru to tech support almost all the time, i guess all my bitchin paid off). was told ok we will c if we can build u a NEW computer we will b in touch i told them that i do ALL my banking on line so if we could cross-ship the new & defective computer so i could b able 2 get in2 my bank account they said they would check.after a couple if days i got conformation that they would indeed build me a NEW computer & allow cross shipment, again kudos to ORIGIN. said it would b about a week b4 the new computer shipped out. 21/2 week later no NEW COMPUTER!!! i called i was quite upset & asked WHAT THE HELL IS GOING ON???? they checked , the paperwork was misplaced. ???? i threatened legal action a few hrs latter i got a E-mail stating that my new build would start that day or the very latest the next day,& because it was there screw up they would up-grade my i-7 to a i-9m free of charge for the screw up . Again another Kudos 2 ORIGIN a week latter they sent me a notice that it was shipped out, they OVER NIGHTED to me!!! again another Kudos 2 ORIGIN PC. so here we are 4/24/2024 writing the review with a NICE working computer. i really would have liked 2 have given them a 5 star review but i just cant, in the end it all worked out. if they just didnt keep dropping the ball on this whole thing. Would i ever buy from them again? i really dont think so.They do use top notch components in there builds thats why i went with them, they NEVER once gave me a hard time about the probs. BUT THEY JUST KEPT DROPPING THE BALL!! Glenn.
Curtis
GBWill recommend to all my friends Easy to use website, friendly customer support with quick responses. I just received my build and I must say, it is absolutely beautiful. It was built with pride and the attention to detail is phenomenal.
mp
GBEverything seems OK During build process I received emails updating me on progress, which was helpful. For a custom PC build the time frame was reasonable. About a week. PC appears to work fine. Suggest they include a 'quick set up' sheet for small form factor PC case--it loads from the bottom, so it's a bit unintuitive at first glance.
abrams atwo
GBSpent 3000+$ on a laptop from Origin… Spent 3000+$ on a laptop from Origin and within 24 hours the screen went black. 6 days of trying to contact their 24/7 customer service....NO RESPONSE.. Finally received an email from them with a return address. After 5 days still no response. No idea if their repairing it or replacing it . I literally can't reach anyone from this company. UPDATE:: Origin is currently working on correcting this issue. ( will update and adjust as their progress develops) MARCH 10th stil no computer or update .Well over a month into this nightmare ❗️Over a month ago I gave this company 3000$ .... and the only thing I have to show for it is an email with empty promises. No computer👉 I wish I'd have read the reviews as 1 in 4 people have given 1 star 👈 I finally asked for a refund and they did so in a timely manner.
realtrisk
GBExcellently built, great packaging! Excellently built, arrived in complete working order, and runs like a dream. I'm not fussed over it taking longer, that's just part and parcel of this global pandemic stuff, and it's the same with every single PC builder. I would recommend their computers to anyone who wants the best of the best.