NZXT

15736 E. Valley Blvd, 91744-3927, City of Industry, United States
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3.85
Based on 20 Reviews

5

65.00%

4

5.00%

3

0.00%

2

10.00%

1

20.00%
About NZXT

A company built upon gamer's dreams, NZXT is a leading manufacturer and designer of award-winning computer cases, power supplies, motherboards, AIO coolers, peripherals, and BLD gaming computers. Our purpose is to serve the PC gaming community. We are relentless in making the experience achievable and seamless for everyone. We have come a long way since being founded in 2004 by our CEO Johnny Hou. In just under 20 years, we have established ourselves as a premier name in PC gaming hardware and systems. NZXT designs not just perform well but look great too, featuring sleek and stylish exteriors that gamers are proud to showcase. Our motto "Win Together" reflects our commitment to truly understand and serve the needs of the PC gaming community. At NZXT, we actively engage with gamers through forums, social media, and live events to get feedback and ideas. This has led to many innovative and customer-driven products over the years that solve common pain points for PC gamers. For example, NZXT was one of the first companies to make cable management a priority in case designs. We also pioneered all-in-one liquid CPU coolers for convenient installation and effective cooling. More recently, we entered the pre-built system market with our BLD line and rental services, aiming to make custom gaming PCs more accessible to those who don't want to build their own. Looking to the future, we at NZXT are poised to continue growing and cementing our reputation as a top provider of high-quality, cutting-edge gaming hardware and systems. With strong R&D capabilities and a passionate design team, we will continue to keep releasing exciting new products that enable immersive, seamless gaming experiences. We are committed to innovating while staying true to our community-focused roots. As long we keep "Learn and Grow", "Win Together", and "Keep it Simple" as our guiding principles, the future looks bright.

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Carlos
GB

Incredible customer support! Requested a replacement part for my PC case that was damaged by my little girl. NZXT customer support took care of me and sent me my replacement. It arrived promptly and couldn't be happier!

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James
GB

Excellent service Bought a PC case, my first NZXT product. Had a couple questions about it and decided to call their help line. Not only did I get to talk to a live, lovely, helpful person who really knew their stuff, I was just honestly blown away by the great customer service I received. Regular email updates after our phone call, as-and-when they located certain parts. Can't remember the last time I had such a positive experience with a company. Ace.

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Levi
GB

Worst PC I’ve Ever Used This is the most frustrating experience I’ve ever had with a pc. Their garbage parts are constantly having issues. I’ve had to replace the same case part that had the power button and audio jack 4 times, because they keep sending defective trash. Now, the monitor’s jack has all of the sudden stopped working. Care to guess how much I use the PC? Very rarely. Mostly in part because of the audio constantly being inaccessible. Done with this computer and this company. DO NOT waste thousands of dollars on this bs Edit 1: Per request, ticket number: 1934209 Edit 2: Support was unhelpful as usual. Really don’t know why I bothered

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Unknown
GB

Ordered an NZXT Player 3 PRIME computer… Ordered an NZXT Player 3 PRIME computer from them for about $3,850 with 2 different 1 TB NVMe SSDs. It came with Windows 11 Home activated and the license key is injected into the motherboard to make it easy to auto re-activate should you reinstall Windows on another drive. It seems to work well overall and is a clean build. Their support has been helpful as well. Some notable concerns: 1. The GTX 4090 GPU did not have a support bracket to help hold the weight of the GPU; as heavy GPUs are strongly recommended to have. Thus you need to buy one and install it separately. Alternatively, just take the foam it comes with and cut off a chunk to hold up the GPU. The foam doesn't conduct static so it works well. 2. Confirm all fans are working in your case. Mine had 1 cable knocked loose during shipping, which I resolved fairly easily in the back of the case. 3. The default/recommended case does not seem very good for airflow. I wish I knew that before buying it. But so far it seems sufficient. 4. (IMPORTANT) Be sure to undervolt your CPU by 0.05% in the motherboard BIOS (see a YT video for how). This will stop your CPU from throttling and getting too hot, while not impacting performance. Specs: CPU: i9-14900KF RAM: 64 GB GPU: 4090 NVMe SSDs: 1 TB each, 2 SSDs Fans seem inaudible to quiet while running. Only during stress tests could I hear them and even then it was minor. I moved some of my parts from my old PC to my new PC such as my SSD drive and HDD drive. They were pretty straightforward to install. Definitely recommend so far.

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Andrew Copplestone
GB

Value for money Delivets high quality components especially the cases. Have cable management in mind . No plastic. Just steel and glass. Very modular . Worth buying the H9 elite dual chamber

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