Jie Fran
GBi've bought the prime 3 NZXT pc and its… i've bought the prime 3 NZXT pc and its being close to a year owning it. It's been having issues for so long and its just gotten worse. I cant use bluetooth headphones at all for this PC and on top of that it cant stop overheating so i can barely run games at all. If you're looking to buy an everlasting PC please look elsewhere or build one yourself.
Jon Dereck
PRAll Around 5 star As of today 19/4/24 I have had 0 issues with customer service and every issue, concer or question was resolved. Thanks NZXT Keep up the great work.
Monika
GBBest Customer Service I have ever experienced I have ordered Premier Two: Prime from NZXT. The PC was built and shipped the next day and delivered ahead of schedule. Runs like a beast and looks so beautiful - I can't believe how far tech has come and how neatly built the PC is, a true work of art. What has prompted me to come and leave this review, however, is the fantastic customer support I received. I contacted NZXT a few times while setting things up. Max was incredibly helpful - every query was answered and solved within minutes and I was impressed with how quick, friendly and professional the service was. Overall I am so glad I chose to order from NZXT and I wholeheartedly recommend them.
Pierre-Antoine
FR9 months still no working unit Second time the PSU of my H1 unit broke down. Reported it 9 months ago. Replacement approved 6 months ago. I'm still waiting, NZXT refuses to give a timeline for it or alternatives, just "we don't have the PSU in stock". They are very prompt to reply to emails, so I can't say the customer service people are bad, but the customer service policies of the company are just the worst I've ever experienced. This is just shameful.
Mateus Cardoso
SEGreat after sales I had a amazing experience with the brand when I needed spare parts.