Jon Dereck
PRAll Around 5 star As of today 19/4/24 I have had 0 issues with customer service and every issue, concer or question was resolved. Thanks NZXT Keep up the great work.
Sheepherdly
GBGood but could be better The PC is great and works great and it’s cheap in relation to its specs but expect it to be BOA and an obnoxious RMA process that, albeit works it’s just longer then expected with little to no info.
Carlos
GBIncredible customer support! Requested a replacement part for my PC case that was damaged by my little girl. NZXT customer support took care of me and sent me my replacement. It arrived promptly and couldn't be happier!
Mateus Cardoso
SEGreat after sales I had a amazing experience with the brand when I needed spare parts.
James
GBExcellent service Bought a PC case, my first NZXT product. Had a couple questions about it and decided to call their help line. Not only did I get to talk to a live, lovely, helpful person who really knew their stuff, I was just honestly blown away by the great customer service I received. Regular email updates after our phone call, as-and-when they located certain parts. Can't remember the last time I had such a positive experience with a company. Ace.