Techs were very professional Techs were very professional, took care of my needs and offered excellent service, explaining everything they were doing with me. The tech, Marc, was very patient with me and my old computer. I highly recommend this service to anyone needing help to protect their computer. Price for additional services very reasonable.

Professionalism stills count My main screen wasn't placed back on my computer and to me my computer was acting slow. Later on Jeremy had contacted me and went to work. In less than 30 minutes he contacted me and told me it was all done, I was impressed with his manner and professionalism. He left me a summary statement on what he had done. He makes US tech Support look good.

Do not be suckered into this scam Do not be suckered into this scam. There is very little customization. I called to cancel the subscription. A year later I got charged again. I called and a rude customer service rep not from the United States tried to tell me I only cancelled the monthly subscription but not the yearly subscription. He then insulted me by telling me "It's only $20, it's cheap". You do not tell people what is affordable to them or not. What a scam.

Effective file backup with effective technology Installing Elephant Drive backup technology for the first time on my computer was handled with ease. The process was accomplished by Julie Anne from US Tech Support who was at once a professional who knew how to accomplish the task in a very short amount of time.

Anytime my computer acts up Anytime my computer acts up, it's frustrating to me...so it's nice to know that US Tech Support is only fingertips away from assistance! Great job guys and gals!