Avoid! Avoid! I purchased one product, was offered a second free of charge. Got charged for both. Requested refund, they just tried persistently to sell me more product. Reported as a scam and suspected fraud.

downloaded and ran program downloaded and ran program. my computer blocked everything it did. This is a criminal scam. Does not work

Criminal Scam - Avoid! This is a scam by a criminal organization. I originally subscribed for a laptop that was running slowly. MyCleanPC did not improve performance. I bought a new laptop and called to cancel. I was assured my subscription would be cancelled. I was charged a renewal. I again called to cancel. I just received another email saying that the service was about to be renewed for $250. I am furious. I called to cancel and was told they could not cancel because the SystemMechanic software was still running. I no longer own the laptop that was originally used. I told the tech support that if they can see the software running (which they cannot) then they can disable it. The laptop was put in the garbage and the hard drive destroyed. Avoid MyCleanPC at all costs - or it will cost you more than they advertise.

Do not be suckered into this scam Do not be suckered into this scam. There is very little customization. I called to cancel the subscription. A year later I got charged again. I called and a rude customer service rep not from the United States tried to tell me I only cancelled the monthly subscription but not the yearly subscription. He then insulted me by telling me "It's only $20, it's cheap". You do not tell people what is affordable to them or not. What a scam.

Techs were very professional Techs were very professional, took care of my needs and offered excellent service, explaining everything they were doing with me. The tech, Marc, was very patient with me and my old computer. I highly recommend this service to anyone needing help to protect their computer. Price for additional services very reasonable.