Professionalism stills count My main screen wasn't placed back on my computer and to me my computer was acting slow. Later on Jeremy had contacted me and went to work. In less than 30 minutes he contacted me and told me it was all done, I was impressed with his manner and professionalism. He left me a summary statement on what he had done. He makes US tech Support look good.

I'm a long time, happy customer! But this USTech Rep, produced the best results, EVER! I'm a long time, very satisfied USTech customer. They have always done a very good job. However, this tech did the best job, EVER, of addressing the performance problem I've had for some time. This PC has an SSD "hard drive", but over time, it has gotten progressively slower. A number of other USTeck reps have attempted to "fix" the problem. However this USTech rep's effort resulted is a TERRIFIC IMPROVEMENT. MY MANY THANKS TO HIM!!!!!!!

I contacted the firm] on July 17 I contacted the firm] on July 17, 2023, to download and try their software. BEFORE downloading, the representative (Rep) asked for my payment method I referred him to PayPal. Instead of getting the free software, the Rep submitted 2 payments of $22.01 ea.to PayPal He downloaded the software and said that for a year subscription, it will cost me $199.00! Under these circumstances, I promptly canceled the"free" download. However, I never received a refund of $44.02. It appears to me, that the Firm's advertising is false.

Avoid! Avoid! I purchased one product, was offered a second free of charge. Got charged for both. Requested refund, they just tried persistently to sell me more product. Reported as a scam and suspected fraud.

Best tech support service ever! There was a problem with the keyboard and mouse that made it almost impossible to communicate via chat, social media, or e-mail. The technician uncovered an underlying problem and fixed it too, without my having to request troubleshooting. My computer is now fully operational and I can complete my work in time to meet my deadline.