Bernadette Greggory
GBBest tech support service ever! There was a problem with the keyboard and mouse that made it almost impossible to communicate via chat, social media, or e-mail. The technician uncovered an underlying problem and fixed it too, without my having to request troubleshooting. My computer is now fully operational and I can complete my work in time to meet my deadline.
GREGORY BADGER
GBProfessionalism stills count My main screen wasn't placed back on my computer and to me my computer was acting slow. Later on Jeremy had contacted me and went to work. In less than 30 minutes he contacted me and told me it was all done, I was impressed with his manner and professionalism. He left me a summary statement on what he had done. He makes US tech Support look good.
Michael Van Velkinburgh
GBCriminal Scam - Avoid! This is a scam by a criminal organization. I originally subscribed for a laptop that was running slowly. MyCleanPC did not improve performance. I bought a new laptop and called to cancel. I was assured my subscription would be cancelled. I was charged a renewal. I again called to cancel. I just received another email saying that the service was about to be renewed for $250. I am furious. I called to cancel and was told they could not cancel because the SystemMechanic software was still running. I no longer own the laptop that was originally used. I told the tech support that if they can see the software running (which they cannot) then they can disable it. The laptop was put in the garbage and the hard drive destroyed. Avoid MyCleanPC at all costs - or it will cost you more than they advertise.
Norine Korvink
GBAnytime my computer acts up Anytime my computer acts up, it's frustrating to me...so it's nice to know that US Tech Support is only fingertips away from assistance! Great job guys and gals!
Susan J. Shaw
GBGood technical support I just learned support.com was acquired by another company. I was concerned but when I spoke to technical support person and she assisted me I feel more confident I can get the support I need on future problems.