faster is better. computer is running smoother and not hanging up for quite awhile. I went up on an older computer recently at the same website I thought that System mechanic didn't catch that on my new Mark gave me suggestions to improve my computer experience.

Techs were very professional Techs were very professional, took care of my needs and offered excellent service, explaining everything they were doing with me. The tech, Marc, was very patient with me and my old computer. I highly recommend this service to anyone needing help to protect their computer. Price for additional services very reasonable.

Good technical support I just learned support.com was acquired by another company. I was concerned but when I spoke to technical support person and she assisted me I feel more confident I can get the support I need on future problems.

Do not be suckered into this scam Do not be suckered into this scam. There is very little customization. I called to cancel the subscription. A year later I got charged again. I called and a rude customer service rep not from the United States tried to tell me I only cancelled the monthly subscription but not the yearly subscription. He then insulted me by telling me "It's only $20, it's cheap". You do not tell people what is affordable to them or not. What a scam.

I contacted the firm] on July 17 I contacted the firm] on July 17, 2023, to download and try their software. BEFORE downloading, the representative (Rep) asked for my payment method I referred him to PayPal. Instead of getting the free software, the Rep submitted 2 payments of $22.01 ea.to PayPal He downloaded the software and said that for a year subscription, it will cost me $199.00! Under these circumstances, I promptly canceled the"free" download. However, I never received a refund of $44.02. It appears to me, that the Firm's advertising is false.