I'm a long time, happy customer! But this USTech Rep, produced the best results, EVER! I'm a long time, very satisfied USTech customer. They have always done a very good job. However, this tech did the best job, EVER, of addressing the performance problem I've had for some time. This PC has an SSD "hard drive", but over time, it has gotten progressively slower. A number of other USTeck reps have attempted to "fix" the problem. However this USTech rep's effort resulted is a TERRIFIC IMPROVEMENT. MY MANY THANKS TO HIM!!!!!!!

Good technical support I just learned support.com was acquired by another company. I was concerned but when I spoke to technical support person and she assisted me I feel more confident I can get the support I need on future problems.

The technician took ownership of my… The technician took ownership of my problem and quickly got me working again. The agent promised a return telephone call and actually keep his promise..Imagine that someone keeping their word...Thank you Guys.

i thought there was a conflict between… i thought there was a conflict between thunderbird and VPN Hotspot, your tech. Jan T. very quickly identified that the conflict was actually caused by my own ISP security, i knocked that off, and hey presto! everything works just fine. Jan T. is obviously very perceptive, very quickly knew cause of problem, 8 minutes to get me going again.

Effective file backup with effective technology Installing Elephant Drive backup technology for the first time on my computer was handled with ease. The process was accomplished by Julie Anne from US Tech Support who was at once a professional who knew how to accomplish the task in a very short amount of time.