i thought there was a conflict between… i thought there was a conflict between thunderbird and VPN Hotspot, your tech. Jan T. very quickly identified that the conflict was actually caused by my own ISP security, i knocked that off, and hey presto! everything works just fine. Jan T. is obviously very perceptive, very quickly knew cause of problem, 8 minutes to get me going again.

Good technical support I just learned support.com was acquired by another company. I was concerned but when I spoke to technical support person and she assisted me I feel more confident I can get the support I need on future problems.

Avoid! Avoid! I purchased one product, was offered a second free of charge. Got charged for both. Requested refund, they just tried persistently to sell me more product. Reported as a scam and suspected fraud.

The best virus scan/anti-hacking program... I can't understand some of the negative comments/reviews that I just read about "My Clean PC/US Tech Support/My Clean ID...Although I can't remember how long I've been a customer, it was at the beginning stages of viruses on computers when I saw a commercial and thought "why not"? It has been the absolute best "why not try it"? program...Now all of a sudden scammers/hackers/viruses have become rampant...I simply call "tech support" and problem is solved...At first I was concerned when the "free scan" had a "hidden" fee and I was asked for my credit card #..However, over the many years that I've been a customer I have had pleasant conversations/assistance from their technicians which is so important nowadays...I would highly recommend My Clean ID to everyone!!

I'm a long time, happy customer! But this USTech Rep, produced the best results, EVER! I'm a long time, very satisfied USTech customer. They have always done a very good job. However, this tech did the best job, EVER, of addressing the performance problem I've had for some time. This PC has an SSD "hard drive", but over time, it has gotten progressively slower. A number of other USTeck reps have attempted to "fix" the problem. However this USTech rep's effort resulted is a TERRIFIC IMPROVEMENT. MY MANY THANKS TO HIM!!!!!!!