Alshehri
USBad experience I will not trust this company again. It's been one week now and I did not receive my online download of Microsoft office 2016. I sent them multiple emails and I didn't get any reply . Now I contact my bank to disput my transection.
Kathy
USIssue with email; download link not recvd for 2 days, all good in end Ordered ms office but confo email with link never recvd. Emailed customer svc but no response. Emailed again on second day because no phone Nbr on the site. They called me and discovered their own email service was down. I worked with the rep by phone to finally get the download link. The download process was easy. All worked fine. Price was great compared to other sites.
Gerard
USForeign Transaction Fee I did not know that there was going to be a charge as foreign transaction fee. Nowhere on your website it says that there would be such a fee. Not a big deal but I think being transparent is important. Gerard
customdgmer
UShelpful and responsible. but I didn't like or particularly trust the web site I was directed to for the Mac download. It would have been better if they just let you download the MS media creation tool.
Andres Zapata
USWindows 10 Download. I bought Windows 10 to load on my MacBook pro. I had a glitch on my little netbook and lost the link to the windows download. I was able to contact Softwareshuttle and they took it from there to help me, confirming purchase and resending link. Great customer service.