Tracey Miller
GBNot a good experience with Keepntrack It was a very clunky system to work with. There were frequent breakdowns or "freezes" between the components. A year ago, I was getting so many complaints from building secretaries and principals, we stopped using the system and went back to the old paper and pencil means of signing people in. Very, very frustrating.
Dawn McMillan
GBWorks well most of the time This system works well most of the time. I mostly had to figure out the system on my own since the helpline takes so long to troubleshoot problems. I work in the office and can't be sitting on the phone for an hour. This is our 2nd year with the system and I'm more familiar with it and more comfortable navigating through it. I do really like the reports for tardies and the reports for our volunteers.
Eddie Shei
GBGreat visitor tracking! KeepNTrack is a recent addition to one of our campuses and it has worked really well for us so far. We had a few bumps early on getting things to work how we wanted, but it's way better than the binder we were using, now that the issues have been ironed out. The multi-language option has also been great, since a large number of our students' parents speak only Spanish. I definitely would recommend this software to other schools!
Cheryl
GBMore support please We need more support help. I feel we are out of the loop from our district.
Customer
GBCustomer service good, product is antiquated The customer service is always courteous and responsive, but unfortunately the software is not very functional and since the updates, even less so. We are looking for another system to track our volunteers.