Heidi Kamnsky
GBHighly responsive and personal service. Someone actually answers the phone every time we call. Tech support is awesome and works hard to ensure we have all questions answered.
William Smith
GBNot perfect, but close. I oversaw the daily use of this program to monitor visitors to a 2,000 student high school. Over the course of three years of use we never had an issue that kept us from performing the important function of checking entering visitors. We had a few times each month that a red flag would be raised but we never had a problem because we were notified and able to individually monitor the location of each of these visitors.
Melody Baker
GBCustomer Service Needs Improvement Dealing with customer service seemed to degrade over time with our experience with Keepintrack. We had some software issues that we were told they couldn't help with due to our hardware system. This same hardware has been running the program for months earlier. It was basically a lack of trying to help us with our issue.
Katie Morton
GBFlexible company My school uses Keepntrack to check students in and out of clubs, study hall, etc. It's very difficult to keep track of 700 students who's schedules change weekly, sometimes daily. As the only nurse here, I need to keep teachers advised of student's health needs. Keepntrack was willing to take a suggestion and add it to our screen. This will make my job 10 times simpler. Thank you!!
Kim Bagby
GBI like this program, but we have experienced some friction that at times makes it not so user friendly. The program does not always read scanned birthdays correctly. It often times will check someone in but will not print the badge. The customer service folks are very pleasant and patient.