Tracey Miller
GBNot a good experience with Keepntrack It was a very clunky system to work with. There were frequent breakdowns or "freezes" between the components. A year ago, I was getting so many complaints from building secretaries and principals, we stopped using the system and went back to the old paper and pencil means of signing people in. Very, very frustrating.
Eddie Shei
GBGreat visitor tracking! KeepNTrack is a recent addition to one of our campuses and it has worked really well for us so far. We had a few bumps early on getting things to work how we wanted, but it's way better than the binder we were using, now that the issues have been ironed out. The multi-language option has also been great, since a large number of our students' parents speak only Spanish. I definitely would recommend this software to other schools!
Melody Baker
GBCustomer Service Needs Improvement Dealing with customer service seemed to degrade over time with our experience with Keepintrack. We had some software issues that we were told they couldn't help with due to our hardware system. This same hardware has been running the program for months earlier. It was basically a lack of trying to help us with our issue.
Heidi Kamnsky
GBHighly responsive and personal service. Someone actually answers the phone every time we call. Tech support is awesome and works hard to ensure we have all questions answered.
Kelly Wood
GBNot liking new update I liked the version I used last school year. It was easier to look up history and delete history. I'm not liking the birthday on the volunteer log in page.