Customer
GBCustomer service good, product is antiquated The customer service is always courteous and responsive, but unfortunately the software is not very functional and since the updates, even less so. We are looking for another system to track our volunteers.
Katie Morton
GBFlexible company My school uses Keepntrack to check students in and out of clubs, study hall, etc. It's very difficult to keep track of 700 students who's schedules change weekly, sometimes daily. As the only nurse here, I need to keep teachers advised of student's health needs. Keepntrack was willing to take a suggestion and add it to our screen. This will make my job 10 times simpler. Thank you!!
Heidi Kamnsky
GBHighly responsive and personal service. Someone actually answers the phone every time we call. Tech support is awesome and works hard to ensure we have all questions answered.
OV
GBSAFETY IS THE TOP PRIORITY! I volunteer at my daughter's school, and it's ten times quicker to sign in and out with this software than it ever was with the sign in sheets.
Dawn McMillan
GBWorks well most of the time This system works well most of the time. I mostly had to figure out the system on my own since the helpline takes so long to troubleshoot problems. I work in the office and can't be sitting on the phone for an hour. This is our 2nd year with the system and I'm more familiar with it and more comfortable navigating through it. I do really like the reports for tardies and the reports for our volunteers.