Fonus is the BEST They sent me a new SIM card a few months ago and service is FANTASTIC. Unlimited data is perfect and calls are clear and never drop. Customer service is instant at any time of day or night. Setup was not too complicated at all. I am very satisfied and this has to be the best deal anywhere.

Fonus App suggestion... Notwithstanding the fact that one is able to break away from the strangle-hold by Canadian Telecoms, the service is pretty decent. However, a safety issue... You need your app programmers to link you app with the default phone app dialing systems in Android (Samsung). dialing from the phone in a vehicle is not only illegal but, down right dangerous. You're people to be more stupid than they already are when dialing out in a car, etc. Good luck with your ventures.

Reliable service for a good price Reliable service for a good price. Only issues I have is their app doesn't support group text or dark mode. Other then that I would recommend this to everyone.

Three Month Review/Fair Use Policy I've been with Fonus for three months and couldn't be happier. Not one dropped call nor missing/failed texts, not saying that it can't happen, but that has happened with the "Big Telcos" multiple times. Customer service has always been fantastic and I helpful too. However, what surprises me is that people get upset when they get shut off for violating "Fair Use Policies" (FUP), as this is a common sense policy. Even the "Big Telcos" have FUP and they enforce them too and are necessary to keep networks stabile and not slowed down by excessive use by users. Fonus has multiple contracts worldwide with various network providers and must adhere to to the FUP of each network provider, every provider has different limits. No cellphone provider allows anyone to use their mobile connection as a "home/primary internet connection. Fonus has generous plans and on top of those offerings, they include global service. Instead of blaming companies for enforcing their policies, people should exercise due diligence and read the small print as they would or should with any service or purchase.

I had trouble getting the SIM card to work I had trouble getting the SIM card to work (missed a dot in the configuration). The chat line was wonderful. Ursula (is she real?) helped me. This is the best help chat line I have ever used. I dread going on them but this one works!