Generally I am satisfied with the… Generally I am satisfied with the service, and certainly the price. A few downsides: - many institutions (eg. Banks) refuse to text authorization codes to VOIP numbers. This is the biggest downside for me. - The 'new' App lacks support for multi-party chats. You can send to multiple people, but then each reply and conversation is point to point - the 'automatic' switching of carriers is hit and miss when traveling between Canada and the U.S.

Shocking customer service Absolutely stunned by the attitude of the customer service representative. Never been spoken to like that by anyone who wasn't drunk outside a bar trying to start a fight with me.

Best bang for buck mobile operator for… Best bang for buck mobile operator for the whole Canadian 🍁 citizen land include worldwide coverage free of charge. Have both a choice of a USA or Canadian number is also possible 🙀. One SIM do everything solution.

Customer is always wrong even Customer is always wrong even if it is the Fonus employee giving wrong information during set-up and then causing a high phone bill with the other service provider. The original person who helped me set up was nice and tried there best but I still ended up with roaming charges on my other phone number until I removed the SIM. Fonus say they can help protect roaming charges on a dual SIM phone, but it did not work for me in spite of following the exact set-up instruction, and if anything goes wrong, Fonus is never wrong, always the customer is wrong. Had there service for 4 month but will cancel it now.

Great support experience I bought two esims with one email by accident but support was fast and responsive and resolved my issue. I recommend for international travel esims!