Customer is always wrong even Customer is always wrong even if it is the Fonus employee giving wrong information during set-up and then causing a high phone bill with the other service provider. The original person who helped me set up was nice and tried there best but I still ended up with roaming charges on my other phone number until I removed the SIM. Fonus say they can help protect roaming charges on a dual SIM phone, but it did not work for me in spite of following the exact set-up instruction, and if anything goes wrong, Fonus is never wrong, always the customer is wrong. Had there service for 4 month but will cancel it now.

Love the new recently introduced format Love the new recently introduced format for Fonus. We just went on a transatlantic cruise to 7 different countries and Fonus worked in every one of them. A big plus was that the Fonus app works on any internet connection, we were able to make and receive phone calls for free through the ship's wifi while we were in the middle of the ocean far from any phone or data connections.

Fonus App suggestion... Notwithstanding the fact that one is able to break away from the strangle-hold by Canadian Telecoms, the service is pretty decent. However, a safety issue... You need your app programmers to link you app with the default phone app dialing systems in Android (Samsung). dialing from the phone in a vehicle is not only illegal but, down right dangerous. You're people to be more stupid than they already are when dialing out in a car, etc. Good luck with your ventures.

This company has false advertising This company has false advertising, it is not unlimited internet and when you go over their amount they cut everything off, internet, calling and texting. Customer service is ignorant too! I don’t know what unlimited means to them but to me it means NO LIMITS! Wonder what they would do if a bunch of people got together and took them to court!

Shocking customer service Absolutely stunned by the attitude of the customer service representative. Never been spoken to like that by anyone who wasn't drunk outside a bar trying to start a fight with me.