Customer is always wrong even Customer is always wrong even if it is the Fonus employee giving wrong information during set-up and then causing a high phone bill with the other service provider. The original person who helped me set up was nice and tried there best but I still ended up with roaming charges on my other phone number until I removed the SIM. Fonus say they can help protect roaming charges on a dual SIM phone, but it did not work for me in spite of following the exact set-up instruction, and if anything goes wrong, Fonus is never wrong, always the customer is wrong. Had there service for 4 month but will cancel it now.

Glad to see an MVNO operating in Canada… Glad to see an MVNO operating in Canada (even if not Canada based?). Lower cost rates for no contract data access than the incumbent Telcos after taxes. Subscription plan: World Unlimited Starter (with eSIM) Good chat based customer service (thanks Sophie) helped out on sign up mix up (esim vs. sim). e-sim works as expected with Pixel 6a. No complaints to date.

Best bang for buck mobile operator for… Best bang for buck mobile operator for the whole Canadian 🍁 citizen land include worldwide coverage free of charge. Have both a choice of a USA or Canadian number is also possible 🙀. One SIM do everything solution.

Generally I am satisfied with the… Generally I am satisfied with the service, and certainly the price. A few downsides: - many institutions (eg. Banks) refuse to text authorization codes to VOIP numbers. This is the biggest downside for me. - The 'new' App lacks support for multi-party chats. You can send to multiple people, but then each reply and conversation is point to point - the 'automatic' switching of carriers is hit and miss when traveling between Canada and the U.S.

Great support experience I bought two esims with one email by accident but support was fast and responsive and resolved my issue. I recommend for international travel esims!