Three Month Review/Fair Use Policy I've been with Fonus for three months and couldn't be happier. Not one dropped call nor missing/failed texts, not saying that it can't happen, but that has happened with the "Big Telcos" multiple times. Customer service has always been fantastic and I helpful too. However, what surprises me is that people get upset when they get shut off for violating "Fair Use Policies" (FUP), as this is a common sense policy. Even the "Big Telcos" have FUP and they enforce them too and are necessary to keep networks stabile and not slowed down by excessive use by users. Fonus has multiple contracts worldwide with various network providers and must adhere to to the FUP of each network provider, every provider has different limits. No cellphone provider allows anyone to use their mobile connection as a "home/primary internet connection. Fonus has generous plans and on top of those offerings, they include global service. Instead of blaming companies for enforcing their policies, people should exercise due diligence and read the small print as they would or should with any service or purchase.

Fantastic solution for Chinese data Fantastic solution for Chinese data without the need for a VPN to get around the government firewall. Worked flawlessly with great speeds for both data usage on my phone, and hotspot / tethering as well. The perfect solution for on the go mobile data in China!

Customer is always wrong even Customer is always wrong even if it is the Fonus employee giving wrong information during set-up and then causing a high phone bill with the other service provider. The original person who helped me set up was nice and tried there best but I still ended up with roaming charges on my other phone number until I removed the SIM. Fonus say they can help protect roaming charges on a dual SIM phone, but it did not work for me in spite of following the exact set-up instruction, and if anything goes wrong, Fonus is never wrong, always the customer is wrong. Had there service for 4 month but will cancel it now.

Great support experience I bought two esims with one email by accident but support was fast and responsive and resolved my issue. I recommend for international travel esims!

FONUS is for real FONUS is for real! Imagine having access to call Canada, USA, and Mexico phone numbers WITHOUT roaming charges?! My husband, with his "computer-guy" searching skill, stumbled upon Fonus which we now use, for $30 each per month. Who would complain about unlimited data and text, NO ONE, duh!!! :) The only problem, which I think the company will be able to resolve soon, is that there are times when it's hard to get a signal, especially when you're on the go.