30+ days to deliver the product when… 30+ days to deliver the product when they said 3-5(once they have parts is in the fine print) Would not up shipping speed after the 30 day delay, or offer any other compensation. Wouldn't even say they were sorry for the delay. When it arrived, 1) no wireless antennas (1 bar connection until I added some) 2) The additional parts included (port covers) were not worth anywhere near what was paid for them (very disappointing) Cheap plastic port covers, Standard HDMI to DVI Adapter from Monoprice. 3) What is the block of clay for? I will not be ordering again, even if a customer requests one. At least it works now that it finally arrived.

Lack of updates Order was placed and did not receive any updates. Upon chatting with the online associate, it was found that their internal finance team had place a hold with no explanation. Never contacted me with any updates until I called them. Hold was removed and another 2 weeks to ship. A total of 1 month between placing the order and receiving the device. Have not received the device yet.

We purchased 5 fanless computers and in… We purchased 5 fanless computers and in a little more than 1 year 4 of them failed. We think that the problem is with the power control and guess that the main board is OK but Onlogic will not fix them. Looks like the only solution is to toss them out.

UPDATED Currently not satisfied with delivery… Currently not satisfied with delivery date of items. First showed item would be delivered in a week and then updated with a delay of 2 more weeks. UPDATED - after posting my review I was immediately contacted and explained the delay. Was given a new date which really helped.

Reliable equipment backed by great customer service. I have owned 3 fanless computers in the last 10 years and OnLogic is the only company I will buy from. I use them, in combination with data loggers, to monitor HVAC, waste water, and power at the resort where I work. The high temperature models survive, without complaint, in my boiler room at 120 degrees. Dave Schultz is patient and extremely attentive to details, in spite of my numerous questions prior to placing the last order. Ask for him by name