May 18 Aliya’s Friendly and Effective Customer Service May 18, 2021, 20:38 GMT+3 Thanks Aliya you have tried your best to serve your potential customer. You have done your job on target and have understood the capabilities and limitations of your product, as well as accepting customer feedback and suggestions with an open friendly disposition. Your customers are well served by You😊 Thanks for the converter links too. Peace Roy🙋🏼‍♂️🌱

Highly recommended! Highly recommended! I tested the Thunderbird Converter and was impressed and found a number of other utilities that I can use so bought the Gold Bundle. The products I've used so far do a great job very quickly. I ran into one hiccup with the Thunderbird Converter and support was very responsive and fixed the issue quickly.

Zero Support. AVOID Sent an email about 5 days ago asking for some advice on what version to buy and heard nothing. If this is the response to a sales enquiry, what hope do i have of getting any answer for a support call, will look elsewhere for an app to do the job i need. Plus it took them over a month to make a post here, i think this says it all, plus i'm still waiting on what version to buy so they have no even gone through their emails to answer me. Says it all

Super Service! After years of convenient use, Total Audio Converter stopped working after the update Windows 10 to build 2004, saying I had to register. My old license was not accepted anymore, so I contacted CoolUtils support and the send me a new one without questions asked. Super Service!

A really brilliant customer service… A really brilliant customer service from these guys - who responded straight away with help and guidance and followup answers. Really impressed with them. Also being using their product for a while and it is very stable and a great part of our software toolkit. thank you