AT LAST! Bought a license for Mail Viewer via PayPal because the credit card site wasn't working. Tried to activate the software with the emailed key. There is no indication that the key unlocked the Demo package. This is bad programming. Eventually someone emailed with a link to a new version and a key. Program working now and good; but, why wasn't the link available on the website? We wasted a few hours trying to figure what was wrong. Thanks, guys, anyhow.

Coolutils helped me enormously Coolutils helped me enormously. I had to buy a new computer and had not stored the Registry Key so I could not download, I contacted them and by end of day they replied with very clear instructions on downloading the product. I use the Audio Converter in my work so it was quite a relief to be made secure in that by their assistance. Thankyou Coolutils.

Total Image Converter program I had lost the program in when I bought a new computer. I contacted Cool Utils, who sent me a code to reinstall the program at no cost, on the basis that I had acquired the license, even though it was over 5 years ago. Their support team were really helpful in guiding me through the réinstallation process.

I emailed from their webpage last week… Funny you respond quickly when you get a bad review, I would suggest you direct your time more toward customer support rather than social media. PLEASE RESPOND TO MY EMAIL INSTEAD OF SOCIAL MEDIA!! its really strange how fast your reply to this and I get NO response from support.

Total Outlook Converter Pro Does not work for any real application Purchase a business license for Total Outlook Converter Pro, paid extra for support. The product does not work on on PST of an medium size or larger crashes after an hour of processing. I can't get it to work on anything but exporting email groups of only 100 to 200 emails. This is useless to me. Tried to get support help with no response. Buying support provides no support. Not at all satisfied with this product.