May 18 Aliya’s Friendly and Effective Customer Service May 18, 2021, 20:38 GMT+3 Thanks Aliya you have tried your best to serve your potential customer. You have done your job on target and have understood the capabilities and limitations of your product, as well as accepting customer feedback and suggestions with an open friendly disposition. Your customers are well served by You😊 Thanks for the converter links too. Peace Roy🙋🏼‍♂️🌱

Super Service! After years of convenient use, Total Audio Converter stopped working after the update Windows 10 to build 2004, saying I had to register. My old license was not accepted anymore, so I contacted CoolUtils support and the send me a new one without questions asked. Super Service!

Coolutils helped me enormously Coolutils helped me enormously. I had to buy a new computer and had not stored the Registry Key so I could not download, I contacted them and by end of day they replied with very clear instructions on downloading the product. I use the Audio Converter in my work so it was quite a relief to be made secure in that by their assistance. Thankyou Coolutils.

Zero Support. AVOID Sent an email about 5 days ago asking for some advice on what version to buy and heard nothing. If this is the response to a sales enquiry, what hope do i have of getting any answer for a support call, will look elsewhere for an app to do the job i need. Plus it took them over a month to make a post here, i think this says it all, plus i'm still waiting on what version to buy so they have no even gone through their emails to answer me. Says it all

Fantastic result using Coolutils Fantastic result using Coolutils, brought me back from almost despair on useless Microsoft proprietary archaic file system that I did not know of its limitation until a problem came up where I was unable to easily move email data during upgrade between applications due to .PST files. Top marks for Coolutils.