Super Service! After years of convenient use, Total Audio Converter stopped working after the update Windows 10 to build 2004, saying I had to register. My old license was not accepted anymore, so I contacted CoolUtils support and the send me a new one without questions asked. Super Service!

PDFCombine is just what I need for… PDFCombine is just what I need for combining over 600 pages of songs and AT THE SAME TIME, writing a clickable index to all the songs. A couple of queries were sorted out within the hour. Why can't all sofware companies behave like this? Adobe?

Zero Support. AVOID Sent an email about 5 days ago asking for some advice on what version to buy and heard nothing. If this is the response to a sales enquiry, what hope do i have of getting any answer for a support call, will look elsewhere for an app to do the job i need. Plus it took them over a month to make a post here, i think this says it all, plus i'm still waiting on what version to buy so they have no even gone through their emails to answer me. Says it all

I emailed from their webpage last week… Funny you respond quickly when you get a bad review, I would suggest you direct your time more toward customer support rather than social media. PLEASE RESPOND TO MY EMAIL INSTEAD OF SOCIAL MEDIA!! its really strange how fast your reply to this and I get NO response from support.

AT LAST! Bought a license for Mail Viewer via PayPal because the credit card site wasn't working. Tried to activate the software with the emailed key. There is no indication that the key unlocked the Demo package. This is bad programming. Eventually someone emailed with a link to a new version and a key. Program working now and good; but, why wasn't the link available on the website? We wasted a few hours trying to figure what was wrong. Thanks, guys, anyhow.