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Brightspeed

http://brightspeed.com

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3.65

Based on 20 Reviews

55.00%

5.00%

10.00%

20.00%

About Brightspeed

We believe in building a future where more communities benefit from a more connected life. That's why we're building our smart, fiber optics-based network in cities and towns where options for quality, high-speed internet connectivity are limited - providing residents and businesses with the fast reliable connection they need to work, learn, play, and thrive.

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http://brightspeed.com

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Our installer was absolutely wonderful… Our installer was absolutely wonderful and professional. Took time to find the perfect spot outside our home to please my wife and provide the best signal within our home! Truly appreciated everything he did and explained today!

It is now April 25th It is now April 25th. My Brightspeed cable was installed on April 10th. The installers left the cable in big role, tied to pole on side of property and just left the line on the ground. They said someone would be here in 2-3 days to bury the line and make a secure connection of cable. It has not been done, LIAR, LIAR, LIAR as big company's always are when they are trying to get you as a customer. They put on a big front, but do not do as they say. My service with internet is slower now than it was with previous service provided CenturyLink, the company they bought out. This really sucks. I am waiting for LUMUS to finish their work and complete installations. They have a new line installed in road in front of my house. Beware Brightspeed, your time is ticking, are you going to fix the problem of bad internet and complete burial of cable, or are you going to go by the wayside, like all the others, SPECTRUM, DISH, ETC.?

Quick and Efficient Well, the installer, Joseph, came and ready to work. He was quick and efficient and thorough when you're together. The installation was with a non-eventful. He showed me what little I needed to do to connect everything and then he left after cleaning up. I enjoyed working with Joseph.

Our tech Mason was wonderful Our tech Mason was wonderful. Very personable. Took the extra time to ensure all equipment was working. He engaged with our kids and dog while here. We were thoroughly impressed and couldn’t wait to leave a review about him. Thanks so much

Good customer relations and perfect installation. The tech that did our installation did an excellent job. Good customer relations, answering questions and doing the install the way I asked for it to be done. Perfect installation, even though it was raining hard the entire time he worked. So far everything seems to be working and speed test checks out OK.

Brightspeed

http://brightspeed.com

About Brightspeed

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Contact Info

John Engelhard

William Long

Rosie Wilson

Amy

Daniel