Good Customer Service! Had a little trouble with my order as the color I wanted was out of stock. Talked to a member and quickly received a new replacement in another color of my choice and was kept updated on the status of my order. Will be ordering from here again!

My second Cooper case I purchased my second Cooper case for my Amazon HD 8. It's great to have an onboard blue tooth keypad for message, internet and other uses I'm still discovering. Customer service is very responsive and committed to resolving any issues you may have, either with the case itself or operation of the keyboard. Outstanding product!

Bad customer service Place an order on November 8, get confirmation of the order. Don't hear anything until I get an email on November 20, that I received a refund, and my order has been canceled. Looking into my order I find that they did not have the stock to send my one item.

Late shipment My name is not Kay. I ordered 2 cases and expected them to be shipped as one order in the same box but you split the order and I have not received the second case. If the issue was about the colour that I ordered not being available in Canada someone should have reached out to me and discussed another colour option.

Not informed promptly about problem with order I had ordered and paid for express delivery. My product did not arrive in the window expected. Then about 5 days later I recieved a message that they had noticed that the product ordered had been damaged as it left the warehouse. This was far too late. It should have left the warehouse at least 5 days earlier and I should have been informed of a problem at that time, so I could have made another arrangement. As it was I could not order a different product in time for the event I had planned. Though I did have communication through email with Cooper Cases and they were pleasant in their response and gave me a full refund. I felt it would have been more helpful had they informed me sooner of a problem.