Buffering issues at 6-8 pm I was having trouble with internet providers. I had an ongoing issue with buffering problems at peak times i.e.6-8 pm. I used Rogers,.Cogeco, Distributed, Teck Savy and all same problem. The price kept going up, the issue persisted. I tired Oxio and to my surprise it was seamless I stall, no fees upfront and better yet, no buffering issues at all. I used a referral code and got my first month free. If you'd like to do the same, here's my code.RR2U5EA Happy Streaming!. Judy

Really terrible Really terrible. Tried to set our internet up with Oxio but the modem they sent didn't work. Our previous modem DID work on the same line, so we kept our previous internet while we tried to troubleshoot. After trying everything, we still couldn't connect. At that point, we tried to recover our online account password (my partner lost the one we signed up with) so that we could put a pause or disconnect but we recieved no password reset link. Essentially locked out of our account with a bricked device, we gave up for a bit and kept using our past internet provider. Ideally we should have pushed more, but life stuff happened and so we didn't have a chance to follow up immediately. When we reached out again a month or so later to see if we could troubleshoot, they booked a tech to show up who then did not show up. But they informed us that the internet should be working now after they did something on their end; still didn't work. At this point, we had racked up a bill for internet that had never been provided for us. So we were now trying to both troubleshoot the service while also trying to negotiate to have them compensate us for the months we didn't have access. Ultimately, they were unwilling to compensate us, and the internet is STILL not working. So we are going to cancel, pay our balance (for internet service that we never recieved) and our only recourse is to tell the world how crappy OXIO is.

Bad company dont waste your time or money. Very very bad company. My internet kept going out 4-5 times a day, (2-3 weeks) kept texting them since thats their only communication they give you, nothing else. I asked for someone to come to the house and check everything and they told me no since there is nothing on their end showing anything wrong. They sent me a new modem and still had the same problem. Finally they sent someone out here after complaining again and they fixed some cables in the back, hoping that would solve the issue. I asked if they would compensate me since this has been going on since i got their internet and paying for their top speed ($100), they said yes once it was resolved. For maybe a week it didnt mess up and then I asked about the compensation and they said "no, since there wasnt a 24hr outage they arent going to compensate me." They wanted to send me another modem and i said forget it im going with MNSI. Very bad experience with them.

Fair for price and quality of service As a new comer to BC, I found OXIO a very good internet provider compared to the local providers. The quality of service is very fair for the price. Customer service is being done remotely by chat but still very effective. They have a referral plan which provide you with a code upon purchasing your product. When you use that code you and the previous customer can get some free month of service. Feel free to use my referral code if you wish to use this option: RNW763W.

REFERRAL CODE REFERRAL CODE - RUAN7QC Recently moved over to Canada from the UK and found oxio. Super happy with their service, could not have been easier to set up myself and cheap considering other providers charge $80+ for the same usage. So happy! Would really appreciate anyone using my referral code, it will also get you a free month too! ☺️ RUAN7QC