So far so good! Get your first month free with referral code - RAF8JAQ We've been with Oxio for 6 months now (based in Calgary, Alberta) - we were previously with Shaw. We have twice the download speed (1000 MBPS) than we did with Shaw and we are paying way less per month. The service has been reliable. Chat support was super reliable when I was setting up the service. The included modem works really well for our space. Use my referral code RAF8JAQ to get a free month of internet for yourself too!

Oxio provides speed and discounts but its a rough crowd. Oxio provides speed and discounts. Once I got Oxio, I noticed I was cut off from many off the services I use. Chatrooms would say my ip was banned, streaming services, efnet, and i cant get it to resolve my bot's domain at xzibition.com it says "no such domain". The oxio tech support saw my tracert, and implied I needed to ask Cogeco to fix my internet routes. He literally blamed "it's all the sites you use, not oxio". I just got this IP, and he gave no explanation of why icant resolvesome domain names, other than to blame cogeco and AWS.Basically, becauseOxio offers such a deal, bad actors have used it to do a lot of bad things, and i inherited their punishment. I do not have time to rehabilitate oxio ip ranges with all of my internet destinations, so I'm going back to shaw, my old modem and my "Cadillac" IP range where I don't second-guess myown pipe.

Bad company dont waste your time or money. Very very bad company. My internet kept going out 4-5 times a day, (2-3 weeks) kept texting them since thats their only communication they give you, nothing else. I asked for someone to come to the house and check everything and they told me no since there is nothing on their end showing anything wrong. They sent me a new modem and still had the same problem. Finally they sent someone out here after complaining again and they fixed some cables in the back, hoping that would solve the issue. I asked if they would compensate me since this has been going on since i got their internet and paying for their top speed ($100), they said yes once it was resolved. For maybe a week it didnt mess up and then I asked about the compensation and they said "no, since there wasnt a 24hr outage they arent going to compensate me." They wanted to send me another modem and i said forget it im going with MNSI. Very bad experience with them.

I am 65 years old and change is hard… I am 65 years old and change is hard especially when it comes to making decisions about cellphone plans and internet but I am learning especially from mistakes I make but for me, it was NO mistake when I switched from Shaw to Oxio! If you are not happy with Oxio, you can cancel at any time but the first time is free if you use a referral code. They send you their equipment and you may need an axial cable to hook up but other than that, it’s fairly straightforward. They wanted to send a technician to come but in the end, it was not necessary. There have been a few “hiccups” but their customer service via text has been great! Take a deep breath and if you are ready for a change, then try Oxio and get a free month on my referral code which is RC63M2Z.

Constant internet outages that always… Constant internet outages that always seem to occur outside of the chat help hours. The amount of money I’ve spent having to supplement internet downtime with my data plan has been significant. Poor customer service and they rarely offer timely solutions. Also had an issue with one of their modems and eero devices and they tried to charge me for the faulty ones.