Constant internet outages that always… Constant internet outages that always seem to occur outside of the chat help hours. The amount of money I’ve spent having to supplement internet downtime with my data plan has been significant. Poor customer service and they rarely offer timely solutions. Also had an issue with one of their modems and eero devices and they tried to charge me for the faulty ones.

Getting set up was a bit of a headache… Getting set up was a bit of a headache (I think it took 3 days for them to send someone out which when working from home is not ideal) but ever since, they've been great. When the internet occasionally does glitch (it's happened maybe twice in 3 years), their customer service is fantastic. Feel free to use my referral code for a free month! RRVXU76

REFERRAL CODE REFERRAL CODE - RUAN7QC Recently moved over to Canada from the UK and found oxio. Super happy with their service, could not have been easier to set up myself and cheap considering other providers charge $80+ for the same usage. So happy! Would really appreciate anyone using my referral code, it will also get you a free month too! ☺️ RUAN7QC

Bad company dont waste your time or money. Very very bad company. My internet kept going out 4-5 times a day, (2-3 weeks) kept texting them since thats their only communication they give you, nothing else. I asked for someone to come to the house and check everything and they told me no since there is nothing on their end showing anything wrong. They sent me a new modem and still had the same problem. Finally they sent someone out here after complaining again and they fixed some cables in the back, hoping that would solve the issue. I asked if they would compensate me since this has been going on since i got their internet and paying for their top speed ($100), they said yes once it was resolved. For maybe a week it didnt mess up and then I asked about the compensation and they said "no, since there wasnt a 24hr outage they arent going to compensate me." They wanted to send me another modem and i said forget it im going with MNSI. Very bad experience with them.

Best and cheapest internet company in Alberta I have been with Oxio for almost two years to date. Excellent and stable internet plans. I am on 75 Mbps for only 49$ / mo. Equipment is already included for free (no rental crap, and you only need to buy an optical cable --> 5$). Internet is stable, fast, and easily configurable by an app on your mobile phone. These guys, prices and quality, beat the big names. Also, if you like having your first subscription month totally free, you can use my referral code and we both get a month free (still active, 2024): R7AUNNA