Getting set up was a bit of a headache… Getting set up was a bit of a headache (I think it took 3 days for them to send someone out which when working from home is not ideal) but ever since, they've been great. When the internet occasionally does glitch (it's happened maybe twice in 3 years), their customer service is fantastic. Feel free to use my referral code for a free month! RRVXU76

Constant internet outages that always… Constant internet outages that always seem to occur outside of the chat help hours. The amount of money I’ve spent having to supplement internet downtime with my data plan has been significant. Poor customer service and they rarely offer timely solutions. Also had an issue with one of their modems and eero devices and they tried to charge me for the faulty ones.

Great customer support and great… Great customer support and great service! Use Referral code RJQW85T to get some discount!

Oxio sucks Oxio sucks. I spend more time trying to troubleshoot my own issues bc they have no techs. I have service maybe 40% of the time.

Fair for price and quality of service As a new comer to BC, I found OXIO a very good internet provider compared to the local providers. The quality of service is very fair for the price. Customer service is being done remotely by chat but still very effective. They have a referral plan which provide you with a code upon purchasing your product. When you use that code you and the previous customer can get some free month of service. Feel free to use my referral code if you wish to use this option: RNW763W.