Going back to Telus I had Telus fiber for two years prior to switching. I've had oxio for less than a month and already having outages, all lights on modem locked on and the white light on eero six but it's so garbage it still just refuses to connect online. I'll be switching back, wanted to give the other guys a shot but what poo service.

Fair for price and quality of service As a new comer to BC, I found OXIO a very good internet provider compared to the local providers. The quality of service is very fair for the price. Customer service is being done remotely by chat but still very effective. They have a referral plan which provide you with a code upon purchasing your product. When you use that code you and the previous customer can get some free month of service. Feel free to use my referral code if you wish to use this option: RNW763W.

Oxio provides speed and discounts but its a rough crowd. Oxio provides speed and discounts. Once I got Oxio, I noticed I was cut off from many off the services I use. Chatrooms would say my ip was banned, streaming services, efnet, and i cant get it to resolve my bot's domain at xzibition.com it says "no such domain". The oxio tech support saw my tracert, and implied I needed to ask Cogeco to fix my internet routes. He literally blamed "it's all the sites you use, not oxio". I just got this IP, and he gave no explanation of why icant resolvesome domain names, other than to blame cogeco and AWS.Basically, becauseOxio offers such a deal, bad actors have used it to do a lot of bad things, and i inherited their punishment. I do not have time to rehabilitate oxio ip ranges with all of my internet destinations, so I'm going back to shaw, my old modem and my "Cadillac" IP range where I don't second-guess myown pipe.

Really terrible Really terrible. Tried to set our internet up with Oxio but the modem they sent didn't work. Our previous modem DID work on the same line, so we kept our previous internet while we tried to troubleshoot. After trying everything, we still couldn't connect. At that point, we tried to recover our online account password (my partner lost the one we signed up with) so that we could put a pause or disconnect but we recieved no password reset link. Essentially locked out of our account with a bricked device, we gave up for a bit and kept using our past internet provider. Ideally we should have pushed more, but life stuff happened and so we didn't have a chance to follow up immediately. When we reached out again a month or so later to see if we could troubleshoot, they booked a tech to show up who then did not show up. But they informed us that the internet should be working now after they did something on their end; still didn't work. At this point, we had racked up a bill for internet that had never been provided for us. So we were now trying to both troubleshoot the service while also trying to negotiate to have them compensate us for the months we didn't have access. Ultimately, they were unwilling to compensate us, and the internet is STILL not working. So we are going to cancel, pay our balance (for internet service that we never recieved) and our only recourse is to tell the world how crappy OXIO is.

So far so good! Get your first month free with referral code - RAF8JAQ We've been with Oxio for 6 months now (based in Calgary, Alberta) - we were previously with Shaw. We have twice the download speed (1000 MBPS) than we did with Shaw and we are paying way less per month. The service has been reliable. Chat support was super reliable when I was setting up the service. The included modem works really well for our space. Use my referral code RAF8JAQ to get a free month of internet for yourself too!