Really terrible Really terrible. Tried to set our internet up with Oxio but the modem they sent didn't work. Our previous modem DID work on the same line, so we kept our previous internet while we tried to troubleshoot. After trying everything, we still couldn't connect. At that point, we tried to recover our online account password (my partner lost the one we signed up with) so that we could put a pause or disconnect but we recieved no password reset link. Essentially locked out of our account with a bricked device, we gave up for a bit and kept using our past internet provider. Ideally we should have pushed more, but life stuff happened and so we didn't have a chance to follow up immediately. When we reached out again a month or so later to see if we could troubleshoot, they booked a tech to show up who then did not show up. But they informed us that the internet should be working now after they did something on their end; still didn't work. At this point, we had racked up a bill for internet that had never been provided for us. So we were now trying to both troubleshoot the service while also trying to negotiate to have them compensate us for the months we didn't have access. Ultimately, they were unwilling to compensate us, and the internet is STILL not working. So we are going to cancel, pay our balance (for internet service that we never recieved) and our only recourse is to tell the world how crappy OXIO is.

REFERRAL CODE REFERRAL CODE - RUAN7QC Recently moved over to Canada from the UK and found oxio. Super happy with their service, could not have been easier to set up myself and cheap considering other providers charge $80+ for the same usage. So happy! Would really appreciate anyone using my referral code, it will also get you a free month too! ☺️ RUAN7QC

Going back to Telus I had Telus fiber for two years prior to switching. I've had oxio for less than a month and already having outages, all lights on modem locked on and the white light on eero six but it's so garbage it still just refuses to connect online. I'll be switching back, wanted to give the other guys a shot but what poo service.

Fair for price and quality of service As a new comer to BC, I found OXIO a very good internet provider compared to the local providers. The quality of service is very fair for the price. Customer service is being done remotely by chat but still very effective. They have a referral plan which provide you with a code upon purchasing your product. When you use that code you and the previous customer can get some free month of service. Feel free to use my referral code if you wish to use this option: RNW763W.

Best and cheapest internet company in Alberta I have been with Oxio for almost two years to date. Excellent and stable internet plans. I am on 75 Mbps for only 49$ / mo. Equipment is already included for free (no rental crap, and you only need to buy an optical cable --> 5$). Internet is stable, fast, and easily configurable by an app on your mobile phone. These guys, prices and quality, beat the big names. Also, if you like having your first subscription month totally free, you can use my referral code and we both get a month free (still active, 2024): R7AUNNA