Kai
CAI’ve had Oxio for over 1 year I’ve had Oxio for over 1 year, they run on Rogers lines, just cheaper and with almost no customer service to save costs. No live phone number and slow, unhelpful when emailing or texting. Kind of backwards, go with Ebox.
fahimeh shahinnia
CAFair for price and quality of service As a new comer to BC, I found OXIO a very good internet provider compared to the local providers. The quality of service is very fair for the price. Customer service is being done remotely by chat but still very effective. They have a referral plan which provide you with a code upon purchasing your product. When you use that code you and the previous customer can get some free month of service. Feel free to use my referral code if you wish to use this option: RNW763W.
Dustin Martin
CAGoing back to Telus I had Telus fiber for two years prior to switching. I've had oxio for less than a month and already having outages, all lights on modem locked on and the white light on eero six but it's so garbage it still just refuses to connect online. I'll be switching back, wanted to give the other guys a shot but what poo service.
Matt H
CASo far so good! Get your first month free with referral code - RAF8JAQ We've been with Oxio for 6 months now (based in Calgary, Alberta) - we were previously with Shaw. We have twice the download speed (1000 MBPS) than we did with Shaw and we are paying way less per month. The service has been reliable. Chat support was super reliable when I was setting up the service. The included modem works really well for our space. Use my referral code RAF8JAQ to get a free month of internet for yourself too!
Jake
CAConstant internet outages that always… Constant internet outages that always seem to occur outside of the chat help hours. The amount of money I’ve spent having to supplement internet downtime with my data plan has been significant. Poor customer service and they rarely offer timely solutions. Also had an issue with one of their modems and eero devices and they tried to charge me for the faulty ones.