Constant internet outages that always… Constant internet outages that always seem to occur outside of the chat help hours. The amount of money I’ve spent having to supplement internet downtime with my data plan has been significant. Poor customer service and they rarely offer timely solutions. Also had an issue with one of their modems and eero devices and they tried to charge me for the faulty ones.

Affordable efficient wifi I have been with Oxio for over 2 years. Right from the initial startup, they where there for me. No waiting, just prompt,efficient, attentive customer care. Use my referral code for your 1st month free. R23UKZH😊

Bad company dont waste your time or money. Very very bad company. My internet kept going out 4-5 times a day, (2-3 weeks) kept texting them since thats their only communication they give you, nothing else. I asked for someone to come to the house and check everything and they told me no since there is nothing on their end showing anything wrong. They sent me a new modem and still had the same problem. Finally they sent someone out here after complaining again and they fixed some cables in the back, hoping that would solve the issue. I asked if they would compensate me since this has been going on since i got their internet and paying for their top speed ($100), they said yes once it was resolved. For maybe a week it didnt mess up and then I asked about the compensation and they said "no, since there wasnt a 24hr outage they arent going to compensate me." They wanted to send me another modem and i said forget it im going with MNSI. Very bad experience with them.

I am 65 years old and change is hard… I am 65 years old and change is hard especially when it comes to making decisions about cellphone plans and internet but I am learning especially from mistakes I make but for me, it was NO mistake when I switched from Shaw to Oxio! If you are not happy with Oxio, you can cancel at any time but the first time is free if you use a referral code. They send you their equipment and you may need an axial cable to hook up but other than that, it’s fairly straightforward. They wanted to send a technician to come but in the end, it was not necessary. There have been a few “hiccups” but their customer service via text has been great! Take a deep breath and if you are ready for a change, then try Oxio and get a free month on my referral code which is RC63M2Z.

Referral Code: RAX8TXM Oxio is the "cool" internet provider. Let me share some background - my wife and I both work from home and in the tech industry. When it comes to internet, we need speed. We have bounced around a few providers across the nation from Shaw, to Telus (both pure fiber & rural), to independent providers. I would classify Oxio as the happy medium between all of those - and a steal for the price! They use Rogers/Shaw networks but for a lower price. We opted for their highest package for 1000 Mbps at $90/month (plus tax, of course) and have been sincerely satisfied! Setup: The setup process wsa very self explanatory. To get started, simply go to their website and input your service address. A bunch of pricing options will populate. Follow the instructions to proceed with the application (name, email, address, etc.) until you get to router selection. Their Eero 6 router is pretty decent to use (comes with antivirus and ad block), and just 1 of those can easily suffice for a 1 to 2 bedroom unit (up to 1500 sqft). Get more routers for a nominal fee if you have a bigger home. Once you submit the details, be sure to use my referral code at payment checkout to get your first month completely free: RAX8TXM That's it! Now you book a time for a tech to show up, and wait for the device to be shipped! If you still want a breakdown of what's what, see below. Pros: Decent price, strong network, no setup costs, first month free (with referral code: RAX8TXM), no contract term, and 60-day full refund satisfaction guarantee! Cons: no phone support - although they have pretty responsive support over text or direct messaging, there is no phone number you can call for emergencies.