Oxio provides speed and discounts but its a rough crowd. Oxio provides speed and discounts. Once I got Oxio, I noticed I was cut off from many off the services I use. Chatrooms would say my ip was banned, streaming services, efnet, and i cant get it to resolve my bot's domain at xzibition.com it says "no such domain". The oxio tech support saw my tracert, and implied I needed to ask Cogeco to fix my internet routes. He literally blamed "it's all the sites you use, not oxio". I just got this IP, and he gave no explanation of why icant resolvesome domain names, other than to blame cogeco and AWS.Basically, becauseOxio offers such a deal, bad actors have used it to do a lot of bad things, and i inherited their punishment. I do not have time to rehabilitate oxio ip ranges with all of my internet destinations, so I'm going back to shaw, my old modem and my "Cadillac" IP range where I don't second-guess myown pipe.

Referral Code: RAX8TXM Oxio is the "cool" internet provider. Let me share some background - my wife and I both work from home and in the tech industry. When it comes to internet, we need speed. We have bounced around a few providers across the nation from Shaw, to Telus (both pure fiber & rural), to independent providers. I would classify Oxio as the happy medium between all of those - and a steal for the price! They use Rogers/Shaw networks but for a lower price. We opted for their highest package for 1000 Mbps at $90/month (plus tax, of course) and have been sincerely satisfied! Setup: The setup process wsa very self explanatory. To get started, simply go to their website and input your service address. A bunch of pricing options will populate. Follow the instructions to proceed with the application (name, email, address, etc.) until you get to router selection. Their Eero 6 router is pretty decent to use (comes with antivirus and ad block), and just 1 of those can easily suffice for a 1 to 2 bedroom unit (up to 1500 sqft). Get more routers for a nominal fee if you have a bigger home. Once you submit the details, be sure to use my referral code at payment checkout to get your first month completely free: RAX8TXM That's it! Now you book a time for a tech to show up, and wait for the device to be shipped! If you still want a breakdown of what's what, see below. Pros: Decent price, strong network, no setup costs, first month free (with referral code: RAX8TXM), no contract term, and 60-day full refund satisfaction guarantee! Cons: no phone support - although they have pretty responsive support over text or direct messaging, there is no phone number you can call for emergencies.

Really terrible Really terrible. Tried to set our internet up with Oxio but the modem they sent didn't work. Our previous modem DID work on the same line, so we kept our previous internet while we tried to troubleshoot. After trying everything, we still couldn't connect. At that point, we tried to recover our online account password (my partner lost the one we signed up with) so that we could put a pause or disconnect but we recieved no password reset link. Essentially locked out of our account with a bricked device, we gave up for a bit and kept using our past internet provider. Ideally we should have pushed more, but life stuff happened and so we didn't have a chance to follow up immediately. When we reached out again a month or so later to see if we could troubleshoot, they booked a tech to show up who then did not show up. But they informed us that the internet should be working now after they did something on their end; still didn't work. At this point, we had racked up a bill for internet that had never been provided for us. So we were now trying to both troubleshoot the service while also trying to negotiate to have them compensate us for the months we didn't have access. Ultimately, they were unwilling to compensate us, and the internet is STILL not working. So we are going to cancel, pay our balance (for internet service that we never recieved) and our only recourse is to tell the world how crappy OXIO is.

Getting set up was a bit of a headache… Getting set up was a bit of a headache (I think it took 3 days for them to send someone out which when working from home is not ideal) but ever since, they've been great. When the internet occasionally does glitch (it's happened maybe twice in 3 years), their customer service is fantastic. Feel free to use my referral code for a free month! RRVXU76

Fair for price and quality of service As a new comer to BC, I found OXIO a very good internet provider compared to the local providers. The quality of service is very fair for the price. Customer service is being done remotely by chat but still very effective. They have a referral plan which provide you with a code upon purchasing your product. When you use that code you and the previous customer can get some free month of service. Feel free to use my referral code if you wish to use this option: RNW763W.