Jonathan Koom
CAGreat customer support and great… Great customer support and great service! Use Referral code RJQW85T to get some discount!
Matt H
CASo far so good! Get your first month free with referral code - RAF8JAQ We've been with Oxio for 6 months now (based in Calgary, Alberta) - we were previously with Shaw. We have twice the download speed (1000 MBPS) than we did with Shaw and we are paying way less per month. The service has been reliable. Chat support was super reliable when I was setting up the service. The included modem works really well for our space. Use my referral code RAF8JAQ to get a free month of internet for yourself too!
Kai
CAI’ve had Oxio for over 1 year I’ve had Oxio for over 1 year, they run on Rogers lines, just cheaper and with almost no customer service to save costs. No live phone number and slow, unhelpful when emailing or texting. Kind of backwards, go with Ebox.
Mabrur Bari
CAReferral Code: RAX8TXM Oxio is the "cool" internet provider. Let me share some background - my wife and I both work from home and in the tech industry. When it comes to internet, we need speed. We have bounced around a few providers across the nation from Shaw, to Telus (both pure fiber & rural), to independent providers. I would classify Oxio as the happy medium between all of those - and a steal for the price! They use Rogers/Shaw networks but for a lower price. We opted for their highest package for 1000 Mbps at $90/month (plus tax, of course) and have been sincerely satisfied! Setup: The setup process wsa very self explanatory. To get started, simply go to their website and input your service address. A bunch of pricing options will populate. Follow the instructions to proceed with the application (name, email, address, etc.) until you get to router selection. Their Eero 6 router is pretty decent to use (comes with antivirus and ad block), and just 1 of those can easily suffice for a 1 to 2 bedroom unit (up to 1500 sqft). Get more routers for a nominal fee if you have a bigger home. Once you submit the details, be sure to use my referral code at payment checkout to get your first month completely free: RAX8TXM That's it! Now you book a time for a tech to show up, and wait for the device to be shipped! If you still want a breakdown of what's what, see below. Pros: Decent price, strong network, no setup costs, first month free (with referral code: RAX8TXM), no contract term, and 60-day full refund satisfaction guarantee! Cons: no phone support - although they have pretty responsive support over text or direct messaging, there is no phone number you can call for emergencies.
Linda Y Fong
CAI am 65 years old and change is hard… I am 65 years old and change is hard especially when it comes to making decisions about cellphone plans and internet but I am learning especially from mistakes I make but for me, it was NO mistake when I switched from Shaw to Oxio! If you are not happy with Oxio, you can cancel at any time but the first time is free if you use a referral code. They send you their equipment and you may need an axial cable to hook up but other than that, it’s fairly straightforward. They wanted to send a technician to come but in the end, it was not necessary. There have been a few “hiccups” but their customer service via text has been great! Take a deep breath and if you are ready for a change, then try Oxio and get a free month on my referral code which is RC63M2Z.