BUYER BEWARE BUYER BEWARE. These guys have essentially taken my money and provided no product. I've contacted my bank to be sure that I'm not mistaken and they tell me that my card was charged and the money claimed but Controller Chaos continue to say they haven't received payment. When I sent the evidence that I was charged they continued to gaslight me, telling me they can send me the invoice to pay and at one point even telling me THEY had contacted my bank (they hadn't) and the money was never charged. No real attempt from Matt in customer service to communicate with me or help me find out where the money went. I'm down $350NZD and no controller for my kid. Either way I'd suggest buying from a more professional outfit like LaZa Mods or XL Team on Etsy.

I ordered a controller the second week… I ordered a controller the second week of December and it's the end of March and still have not received it. I have called at least a dozen times and it always says it's a one minute wait time but I get hung up on after 20 minutes

I ordered two controllers on 11/25/23… I ordered two controllers on 11/25/23 and have yet to receive my order nearly 5 months later! Their customer service number was shut down for a time and they would only allow customers to leave a message. When I did finally reach someone they gave empty promises such as “it will be sent next week” or “we are waiting on the back buttons and it shouldn’t take longer than two more weeks”. Do not trust your money to Contoller Chaos.

The design on my controller exceeded my… The design on my controller exceeded my wildest expectations. It showcases the creativity and skill of the artists involved. I was a bit worried when it took just over a month, but I found out they are made by hand. I'm thrilled with the result!

The design on my controller is… The design on my controller is flawless. If they keep making new anime controllers I am without a doubt a customer for life!