Controller Chaos

11465 Schenk Drive, 63043, St. Louis, United States
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3.50
Based on 20 Reviews

5

55.00%

4

10.00%

3

0.00%

2

0.00%

1

35.00%
About Controller Chaos

Controller Chaos opened for business in early 2008 to fill a void we saw in the gaming world - quality modded controllers. Our goal wasn’t just to provide gamers with quality controllers that were outfitted with all the latest technology, we wanted to provide gamers with the largest selection of modded controllers AND back it with exceptional customer service.

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Lucas Bennett
GB

the design on my controller is a… the design on my controller is a masterpiece. the level of skill and craftmanship is evident in every detail. and it plays like a dream, i would recommend getting paddles to everyone. i couldn't be happier with the result.

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Chad Bates
GB

I ordered a controller the second week… I ordered a controller the second week of December and it's the end of March and still have not received it. I have called at least a dozen times and it always says it's a one minute wait time but I get hung up on after 20 minutes

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Evan Marshall
NZ

BUYER BEWARE BUYER BEWARE. These guys have essentially taken my money and provided no product. I've contacted my bank to be sure that I'm not mistaken and they tell me that my card was charged and the money claimed but Controller Chaos continue to say they haven't received payment. When I sent the evidence that I was charged they continued to gaslight me, telling me they can send me the invoice to pay and at one point even telling me THEY had contacted my bank (they hadn't) and the money was never charged. No real attempt from Matt in customer service to communicate with me or help me find out where the money went. I'm down $350NZD and no controller for my kid. Either way I'd suggest buying from a more professional outfit like LaZa Mods or XL Team on Etsy.

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Sara Diab
KW

Almost 6 months and counting I made my order September 24, 2023 and I have yet not received it despite constant follow up. The answer (although not customer service's fault) is consistently that there are delays in pieces resulting in delays in assembly. I really didn't want to write a review but I am out of options. Some sort of compensation needs to come through as I have never been so disappointed and frustrated by an online order of this value nor a customer experience.

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Caden Cooper
GB

I'm amazed by the level of artistry and I'm amazed by the level of artistry and creativity displayed here. I wanted a different color as the base and they were very accommodating and worked with me to get what I wanted! It's a true testament to the skill of the artists. Bravo!

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