Offers great games at low prices, but can't deliver on time. Poor response from support (none)... Pre-ordered a game (second time) and they promise delivery on release day. But again, no delivery... Wrote support for two days, but no response. Opend case with PayPal, and got money refunded... Don't pre-order games here if you expect delivery on release day.

Cheap, very fast I was a little hesitant of them a couple years ago, tried them out and have continued to go back ever since. Generally just buy Steam DRM games, so they plug right into my Steam client, but have bought other non Steam games, EA, Ubisoft and all work just fine. I have recommended to my close friends.

Responsive and get the job done I bought battlefield 3, Skyrim, and pre-ordered Reaper of Souls from them. I managed to win a free Titanfall game but due to some complication the key was used by someone else. Direct2Play didn't give up and try to solve my problem, in the end I received a free copy of Thief instead. Would have gone with another Titanfall game but hey, a game is better than nothing! Good job for Direct2play's customer service!

Solid Company No issues whatsoever. Good company.

righting wrongs My order was also cancelled and just a few hours before the game unlocked...To make things worse, this purchase was a birthday gift for a friend. However, d2p did everything they could to make everything right. I recieved a full refund plus a coupon towards my next purchase. Thank you for righting the wrongs.