Great response time and resolution for a first time problem! Until last night I had never had any issues downloading games from Direct 2 Play. They have always had good key delivery times, good download speeds, and an easy system to follow for installing and playing games. Last night I downloaded Splinter Cell Blacklist and had a problem with the delivered code. I went to support and they had a posted message explaining there was an issue and were working on the fix. Today I contacted live support and had a new working copy of the game within' 5 minutes of contacting them. Quick polite customer service. Every place you buy from can have this issue but these guys handled this one quickly and professionally. Mike Tobin

I wait apprx I wait apprx. a month for a key. Nobody answers me, no refund, on the main site since weeks the following: "In order to perform site maintenance, our online shop is closed temporarily. We apologize for the inconvenience and ask that you please try again later."

Responsive and get the job done I bought battlefield 3, Skyrim, and pre-ordered Reaper of Souls from them. I managed to win a free Titanfall game but due to some complication the key was used by someone else. Direct2Play didn't give up and try to solve my problem, in the end I received a free copy of Thief instead. Would have gone with another Titanfall game but hey, a game is better than nothing! Good job for Direct2play's customer service!

Good simple game sale site that usually offers the best prices. Generally good, but have had two hassles before. Both were resolved in a quick manner though.

fast customer support These guys have very fast customer service and great prices. I had to ask for a refund due to person issues and they helped me right away.