Direct2Play.com

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4.10
Based on 20 Reviews

5

50.00%

4

35.00%

3

0.00%

2

5.00%

1

10.00%
About Direct2Play.com

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Mike Tobin
GB

Great response time and resolution for a first time problem! Until last night I had never had any issues downloading games from Direct 2 Play. They have always had good key delivery times, good download speeds, and an easy system to follow for installing and playing games. Last night I downloaded Splinter Cell Blacklist and had a problem with the delivered code. I went to support and they had a posted message explaining there was an issue and were working on the fix. Today I contacted live support and had a new working copy of the game within' 5 minutes of contacting them. Quick polite customer service. Every place you buy from can have this issue but these guys handled this one quickly and professionally. Mike Tobin

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Tamas Lipinka
HU

I wait apprx I wait apprx. a month for a key. Nobody answers me, no refund, on the main site since weeks the following: "In order to perform site maintenance, our online shop is closed temporarily. We apologize for the inconvenience and ask that you please try again later."

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Ray Cheng Ho
CA

Responsive and get the job done I bought battlefield 3, Skyrim, and pre-ordered Reaper of Souls from them. I managed to win a free Titanfall game but due to some complication the key was used by someone else. Direct2Play didn't give up and try to solve my problem, in the end I received a free copy of Thief instead. Would have gone with another Titanfall game but hey, a game is better than nothing! Good job for Direct2play's customer service!

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Tim
AU

Good simple game sale site that usually offers the best prices. Generally good, but have had two hassles before. Both were resolved in a quick manner though.

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doug M
GB

fast customer support These guys have very fast customer service and great prices. I had to ask for a refund due to person issues and they helped me right away.

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