Responsive and get the job done I bought battlefield 3, Skyrim, and pre-ordered Reaper of Souls from them. I managed to win a free Titanfall game but due to some complication the key was used by someone else. Direct2Play didn't give up and try to solve my problem, in the end I received a free copy of Thief instead. Would have gone with another Titanfall game but hey, a game is better than nothing! Good job for Direct2play's customer service!

righting wrongs My order was also cancelled and just a few hours before the game unlocked...To make things worse, this purchase was a birthday gift for a friend. However, d2p did everything they could to make everything right. I recieved a full refund plus a coupon towards my next purchase. Thank you for righting the wrongs.

Offers great games at low prices, but can't deliver on time. Poor response from support (none)... Pre-ordered a game (second time) and they promise delivery on release day. But again, no delivery... Wrote support for two days, but no response. Opend case with PayPal, and got money refunded... Don't pre-order games here if you expect delivery on release day.

Not Too Good To Be True. I was searching the internet looking for where i could buy Bioshock Infinite when it was first released over a year ago, lucky for me direct2play came up in the search bar. Looking through all the great game deals i thought it was too good to be true, i made the plunge and bought Bioshock and have never looked back. now after spending $200+ i keep coming back to the great service and fantastic deals!

fast customer support These guys have very fast customer service and great prices. I had to ask for a refund due to person issues and they helped me right away.