righting wrongs My order was also cancelled and just a few hours before the game unlocked...To make things worse, this purchase was a birthday gift for a friend. However, d2p did everything they could to make everything right. I recieved a full refund plus a coupon towards my next purchase. Thank you for righting the wrongs.

Very helpful and legit A.F. Being new to keysites, i've had a bunch of questions, so naturally I've been hammering the Help Ticket button like mad, and they've been immensely helpful and understanding, especially Joselyn who's been answering most of my tickets. Also ordered some games and have had no problem with getting them. UPDATE 1: Preordered Dark Souls 2 for $36 and the very next day it dropped in price to $31. This bummed me out a little bit, but they were kind enough to refund me the difference in Store Credit by way of a voucher. Highly appreciated, Thanks Joselyn!

Good simple game sale site that usually offers the best prices. Generally good, but have had two hassles before. Both were resolved in a quick manner though.

Responsive and get the job done I bought battlefield 3, Skyrim, and pre-ordered Reaper of Souls from them. I managed to win a free Titanfall game but due to some complication the key was used by someone else. Direct2Play didn't give up and try to solve my problem, in the end I received a free copy of Thief instead. Would have gone with another Titanfall game but hey, a game is better than nothing! Good job for Direct2play's customer service!

Rubbish and rude support Have had to open a payment dispute to try and get my money back as these guys sell Russian steam keys that won't work with normal steam keys. They expect you to break the Steam terms of service by using a VPN to circumvent the region locking of the keys. They operate a no refund policy just look at their terms and conditions and you'll see it clearly there. I wouldn't use them if they were the last company on earth selling games. I urge you to stay away from them.